Credit Representative

Hallmark Marketing Company; Kansas City (MO); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

Merit-based increases

Medical, dental, and vision plans

401K with company match

Profit-sharing

Job summary

Hallmark Marketing Company in Kansas City, MO is seeking a Credit Representative in Accounts Receivable to act as the key liaison between Hallmark and its retail customers. You will navigate a fast-paced environment, helping with collections, deduction management, and order review to support cash flow.

The role requires an associate degree or 2+ years AR experience, strong Excel/Word, and teamwork. We offer a hybrid work arrangement and a comprehensive benefits package, including retirement

Qualifications

• Associate’s degree or 2+ years in accounts receivable or related role
• Experience using Microsoft Excel and Word; familiarity with Teams, Outlook, and CoPilot
• Strong analytical and problem-solving abilities
• Ability to prioritize, multi-task and stay organized
• Collaborative with team members

Responsibilities

• Collections
• Deduction management
• Order review and approval

Job description

Posting Date: 9/18/2026 (all roles are posted internally for a minimum of 8-days)
Job Band / Grade: NEX.MRT
Number of Openings: 1
Hiring Manager: Craig Lorenzen
Note: Please initiate a conversation with your manager prior to applying for an internal opportunity

WHO WE ARE AND WHAT WE DO

In Accounts Receivable you get to work with all of Hallmark's retail customers. That includes the large chain accounts, our Gold Crown network, independent retailers, and everything in between. You gain a complete understanding of the order to cash process. We are a team of 9 that work independently but at the same time rely on everybody's knowledge. Our belief is there is more than one way to accomplish the desired results. Therefore, we seek independent thinkers who look for opportunities to improve a process.

WHAT YOU’LL DO & HOW IT SHAPES OUR SUCCESS

The Credit Representative is part of Accounts Receivable and serves as a key liaison between Hallmark and its retail customers. This role works in a fast-paced environment where priorities can shift quickly, and no two days are exactly the same. As part of a collaborative team of nine, the Credit Representative works closely with others to meet shared goals, solve problems, and provide excellent customer service.

Key responsibilities include:

• Collections
• Deduction management
• Order review and approval This progressive role will be filled at a level aligned with the selected candidate’s skills and experience.

BASIC QUALIFICATIONS

The following are required to be considered for this role:

• Associate’s degree or at least 2 years of experience in accounts receivable collections, accounting, finance, or a corporate office role that includes customer service
• Current or recent experience using Microsoft Excel and Word extensively, along with experience using other Microsoft 365 applications such as Teams, Outlook and CoPilot

PREFERRED QUALIFICATIONS

Your resume will stand out if you have the following:

• Experience with SAP Accounts Receivable module
• Basic accounting skills
• Ability to prioritize, multi-task and stay organized
• Strong analytical and problem-solving skills
• Collaborative with other team members

ADDITIONAL DETAILS

• This position offers a hybrid work arrangement, providing the best of both worlds: the opportunity to collaborate in person at our Kansas City, MO headquarters a couple times a month, while also enjoying the flexibility to work remotely.
• This is a progressive role designed to grow with you. We’ll match the job level to your skills and experience so you can hit the ground running and keep building your career.
• Hallmark is committed to recognizing and rewarding performance.Employees areeligible for annual merit-based increases, aligned with individual and company performance.
• In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dentalandvisionplans,paid time off,401K withcompany match,andprofit-sharing.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards,Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does notgenerally providesponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

HALLMARK – Because ConnectingWithEachOther Has Never Been More Important

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Hallmark is an equalopportunityemployer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any otherlegally-protectedstatus. Principals only please.