Credit Operations & Process Analytics Specialist

Huntington National Bank; Hagerstown (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

PTO

Job summary

Huntington National Bank is seeking a Business Analyst 3 to provide advanced support for designated business processes and systems within a business unit. The role emphasizes analytical work, documentation, and collaboration with vendors and users.

The ideal candidate will monitor and update processes, resolve complex issues independently, and generate reports to drive improvements while ensuring regulatory alignment. This in-office role may involve flexible arrangements.

Qualifications

• Bachelor's degree required.
• 5+ years of related experience.
• High School diploma with 9 years of experience/education in a related field may be considered.

Responsibilities

• Maintains, monitors, updates assigned business process and/or system.
• Researches complex problems and acts independently to resolve.
• Analyzes existing business process and/or systems and determines technical or procedural improvements and implements changes.
• Develops and provides documentation for users and training purposes.
• Develops operational procedures for products, services and systems supported.
• Designs processes to meet regulatory requirements.
• Develops and generates specialized and ad hoc reports.
• Analyses reports and makes recommendations for improvements in processes and/or systems.
• Provides technical support to business unit, customers, management and other users.
• Acts as liaison between software vendors and process/system users or between users and other corporate areas.
• May serve as lead analyst in training or projects.
• Performs other duties as assigned.

Skills

Microsoft Office Suite

Analytical skills

Communication skills

Multi-tasking

Continuous improvement

Prioritization

Education

Bachelor's degree

High School diploma with 9 years experience/education

Job description

Huntington National Bank is seeking a Business Analyst 3 to provide advanced support for designated business processes and systems within a business unit. The role emphasizes analytical work, documentation, and collaboration with vendors and users.

The ideal candidate will monitor and update processes, resolve complex issues independently, and generate reports to drive improvements while ensuring regulatory alignment. This in-office role may involve flexible arrangements.