Credit Operations Lead — Hybrid Role with Impact

QXO; Laurel (MD); Hybride; USD 105 000 - 120 000; Plein temps

Avantages offerts par ce poste

401(k) match

Medical, dental, vision insurance

Paid time off

Résumé du poste

QXO is seeking a Lead Associate, Credit Operations to support day-to-day credit and collections activities, manage complex customer accounts, evaluate credit risk, and guide teammates in a fast-paced environment. This hybrid role can be based out of Savage, MD or Dover, DE offices, offering exposure to end-to-end credit processes and strategic cash-flow optimization.

You will partner with Sales, Finance, and branch teams to resolve credit concerns, monitor aging and payment performance, and lead

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
• 3–5 years of progressive commercial credit, accounts receivable, collections, or related experience preferred.
• Experience serving as a senior team member, trainer, mentor, or informal team lead preferred.

Responsabilités

• Support day-to-day execution of credit operations and established credit procedures.
• Review and process new customer credit applications and existing account requests.
• Evaluate customer creditworthiness using payment history, credit reports, financial information, and other data.
• Recommend or approve credit limits and terms within authority levels.
• Monitor customer credit exposure and identify accounts requiring review.
• Review requests for credit-limit changes and other account actions.
• Handle complex or higher-risk credit requests and escalate concerns as needed.
• Ensure accuracy of customer credit documentation and policy adherence.

Connaissances

Commercial credit

Accounts receivable

Credit risk evaluation

Analytical thinking

Customer service

Team guidance

Communication skills

Time management

Ownership and accountability

Formation

Bachelor's degree in Finance/Accounting/Business

Outils

ERP software

Microsoft Excel

Credit management systems

Description du poste

QXO is seeking a Lead Associate, Credit Operations to support day-to-day credit and collections activities, manage complex customer accounts, evaluate credit risk, and guide teammates in a fast-paced environment. This hybrid role can be based out of Savage, MD or Dover, DE offices, offering exposure to end-to-end credit processes and strategic cash-flow optimization.

You will partner with Sales, Finance, and branch teams to resolve credit concerns, monitor aging and payment performance, and lead