Credit Operations Administrator

SRS Distribution Inc.; McKinney (TX); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/Dental/Vision

Employee Stock Purchase Plan

Life Insurance

Job summary

SRS Distribution Inc. seeks a Credit Operations Administrator in a dynamic B2B environment to manage credit processes and accounts receivable workflows. You will enter data, file credit applications, and deliver detailed portfolio reports while ensuring strict policy compliance.

The role emphasizes strong communication, proficiency with accounting software, and collaboration with local and remote teams in a hybrid work setup. Notary status is a plus.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of business experience or equivalent education.
• Experience using accounting, inventory, or related software.
• Proficiency in Microsoft Office with exposure to PowerBI.
• Strong communication skills and ability to build relationships.

Responsibilities

• Facilitate effective communication with customers and managers to manage credit process and AR workflow.
• Accurately perform data entry tasks, including typing waivers.
• File and manage credit applications with compliant documentation.
• Oversee AR responsibilities with accounting software to streamline workflow.
• Contribute to process improvement projects and deliver portfolio reports.

Skills

Data entry

Credit / AR knowledge

Microsoft Word & Excel

PowerBI exposure

Notary (plus)

Communication

Interpersonal skills

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP

Oracle

QuickBooks

Job description

Position Purpose

The Credit Operations Administrator at the Company is tasked with effectively managing the credit process and accounts receivable workflow for business customers in a dynamic B2B environment. This role encompasses data entry, filing credit applications, and delivering detailed portfolio reports while ensuring strict compliance with company policies. Candidates should demonstrate strong interpersonal skills, proficiency in relevant software, and the ability to thrive in a fast-paced team setting, with a proven capacity to prioritize tasks and meet deadlines effectively.

Key Responsibilities

• Facilitate effective communication with customers and managers to ensure seamless management of the credit process and accounts receivable workflow within a dynamic B2B environment.
• Accurately perform data entry tasks, including the typing of waivers, to support the efficient processing and maintenance of credit applications.
• Execute the filing and management of credit applications, ensuring complete and accurate documentation in compliance with company policies.
• Oversee accounts receivable responsibilities, demonstrating proficiency in accounting software to streamline workflow and optimize financial performance.
• Contribute to process improvement projects by providing insights and participating in initiatives aimed at enhancing operational efficiency and effectiveness.
• Generate and deliver detailed reports on assigned portfolios to credit management, providing actionable insights to support strategic decision-making.
• Ensure adherence to company policies and credit management protocols, maintaining high standards of compliance and operational excellence.
• Collaborate effectively with both local and remote teams, utilizing strong communication skills and familiarity with Microsoft Word and Excel to achieve collective goals.
• Direct Manager: The Credit Support Administrator within the Company reports directly to the Credit Manager.
• Direct Reports: This role does not include any direct reports.
• The Credit Support Administrator functions as an integral part of the credit management team and collaborates closely with both customers and internal managers to facilitate credit processes and manage accounts receivable workflows.
• In alignment with company objectives, the individual in this position will contribute to process improvement initiatives and provide comprehensive portfolio reports as requested by credit management.

Travel Requirements

The Credit Support Administrator in the Company is not required to undertake regular travel; however, occasional travel may be necessary to participate in off‑site meetings, training sessions, or process improvement projects as directed by credit management.

Physical Requirements

The Credit Support Administrator position at the Company primarily operates within a standard office environment, requiring the use of typical office equipment including computers, telephones, and printers. The role necessitates prolonged periods of sitting and substantial focus on computer-based tasks, including data entry and document preparation. Candidates should possess the ability to engage in verbal and written communication effectively. Occasionally, movement within the office may be required to access files or meet with team members and clients. The ability to lift and carry items weighing up to 10 pounds, such as files or office supplies, may be necessary. The Company is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role effectively. Applicants who may require accommodations during the application process or during employment are encouraged to communicate their needs.

Working Conditions

The Credit Support Administrator at the Company operates within a dynamic and collaborative environment that emphasizes both remote and office‑based settings, offering a hybrid work model to accommodate diverse professional needs. This role is embedded in a fast-paced, deadline-driven context requiring precision and efficient time management to support essential functions such as managing the credit process and overseeing accounts receivable workflows. The successful candidate will navigate a high-energy atmosphere where multitasking and proactive problem-solving are integral to meeting the stringent compliance and reporting standards set by the company. The role demands seamless coordination and communication across local and remote teams, ensuring that all tasks and projects are completed with accuracy and timeliness to sustain the company’s reputation for excellence and reliability in a B2B setting.

Minimum Qualifications

• High school diploma or equivalent required.
• 1–3 years of business experience or equivalent education.
• Demonstrated experience utilizing accounting, inventory, or related software effectively.
• Prior experience in process improvement projects and report generation is advantageous.
• Proficiency in Microsoft Office (Excel, Outlook, Teams etc) with exposure to PowerBI (or similar tools).
• Familiarity with data entry processes and typing waivers efficiently.
• Strong ability to build and maintain professional relationships with both customers and managers, characterized by an outgoing personality and polished phone communication skills.
• Notary designation is a plus; willingness to obtain notary status is required.
• Proven capability to prioritize tasks effectively under strict deadlines and in a fast-paced, evolving environment.
• Exceptional written and verbal communication skills.
• Ability to thrive and contribute positively in both local and remote team settings.
• Committed to maintaining compliance with all company policies and procedures.
• Interest in Credit, Finance, operations-related functions.

Preferred Qualifications

• Demonstrated proficiency in advanced accounting and financial analysis, contributing to data-driven decision-making processes and enhancing overall credit management strategies.
• Extensive experience with enterprise-level accounting software such as SAP, Oracle, or QuickBooks, showcasing a strong technical aptitude for navigating complex financial systems.
• Exceptional analytical and problem-solving skills, with a proven track record of identifying and implementing process improvements in credit administration and accounts receivable functions.
• Previous exposure to an international business environment, which includes dealing with cross-border transactions and foreign currency considerations.
• Competency in conducting thorough risk assessments and developing effective credit risk management strategies that align with corporate objectives.
• A Bachelor's degree in Finance, Business Administration, or a related field, affirming a foundational understanding of key financial principles and practices.
• Proven ability to cultivate and maintain strong relationships with a diverse clientele, enhancing customer satisfaction and strengthening long-term partnerships.
• Experience leading or participating in cross-functional teams to drive successful outcomes in process improvement projects and strategic initiatives.
• Demonstrated commitment to upholding compliance and regulatory standards within credit operations, ensuring the organization's adherence to industry best practices.
• Bilingual proficiency, (English/Spanish).

Minimum Education

A high school diploma or equivalent is required for the Credit Support Administrator position. Additional coursework or training in accounting, finance, or related fields is advantageous.

Preferred Education

A Bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred, demonstrating a strong foundation in credit management principles and the ability to effectively support credit operations while contributing to process improvements.

Minimum Years Of Work Experience

Candidates are required to possess a minimum of 2 years of relevant work experience in accounts receivable or a credit department, demonstrating proficiency in managing credit processes and accounts receivable workflow within a B2B environment.

Certifications

None Required. Preferred: Notary Public Certification preferred; willingness to obtain certification required for this role.

Competencies

• Communication Proficiency: Demonstrates excellent verbal and written communication skills, facilitating clear and effective interaction with customers, managers, and team members. This competency supports relationship-building and ensures the accurate transmission of information across diverse platforms.
• Organizational Skills: Exhibits strong organizational abilities to manage multiple tasks, such as data entry, filing credit applications, and handling accounts receivable responsibilities, maintaining order and efficiency in a fast-paced environment.
• Technical Aptitude: Utilizes accounting and inventory software proficiently, along with Microsoft Word and Excel, to input data, generate reports, and complete various administrative tasks essential in a credit support role.
• Customer Relationship Management: Establishes and maintains positive relationships with customers through an outgoing personality and professional phone skills, essential for discussing credit processes and managing accounts receivable in a B2B context.
• Compliance and Policy Adherence: Ensures all activities align with company policies and regulatory requirements, maintaining high standards of accuracy and accountability.
• Attention to Detail: Demonstrates meticulous attention to detail in data entry and waiver typing, ensuring precision and reliability crucial for managing the credit process effectively.
• Project Participation and Improvement: Actively participates in process improvement projects, contributing to the enhancement of operational efficiency and effectiveness within the credit department.
• Team Collaboration: Thrives in both local and remote team environments, working collaboratively to achieve common goals and support collective outcomes in accounts receivable and credit management functions.

Benefits and Compensation

• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).
• Medical/dental/vision.
• Flexible spending accounts.
• Company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
• All benefits subject to eligibility.
• Competitive salaries for all team members paid weekly.
• 401(k) Retirement Plan with company matching.
• Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays.
• Paid Parental Leave.
• Medical, Dental and Vision Benefits.
• Flexible and Dependent Care Spending Accounts.
• Company paid Life insurance and Short-Term Disability.
• Additional Life Insurance and Long-Term Disability also offered.
• Safety Program with Bonuses for our Drivers.
• Employee Referral Bonus Program.

About SRS Distribution Inc.

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services.

In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse.

Make money, have fun and give back with us! Find out more at www.srsdistribution.com.

Equal Employment Opportunity

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Job Location

SRS Distribution - McKinney 7440 State Highway 121 McKinney, TX 75070-3104