Credit Manager

Performance Food Group (New); La Crosse (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Performance Food Group in Wisconsin is seeking a Credit/Collections professional responsible for timely collection of outstanding accounts receivable and coordinating repayment arrangements across divisions. You will work closely with internal teams and customers to minimize loss exposure and support revenue integrity.

Responsibilities include daily communications, risk identification, and collaboration with senior leadership on credit decisions; travel up to 10% is required.

Qualifications

• Bachelor's degree in Business, Accounting, or related field.
• Minimum 2 years of credit/collections experience.
• Ability to manage multiple tasks simultaneously and travel up to 10%.
• Supervisory experience preferred.
• Excellent communication and interpersonal skills; proficient in MS Word, Excel, Outlook.

Responsibilities

• Maintain assigned divisional accounts receivable at KPI levels.
• Daily communication with internal and external customers on matters.
• Negotiate terms and repayment plans with customers.
• Identify accounts receivable risk and mitigate.
• Coordinate with Cash Application for posting cash and balancing.
• Prepare recurring finance reports for executives.
• Monitor litigation and bankruptcy cases and deadlines.
• Recommend transfers to collection ledger and write-offs.

Skills

Accounts receivable

Credit management

Negotiation

Communication skills

Microsoft Excel

Customer service

Financial analysis

Education

Bachelor's degree in Business/Accounting

Tools

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

Position Summary: Responsible for the timely and efficient collection of outstanding accounts receivable in accordance with established policy and procedures for assigned Divisions, while establishing and coordinating repayment arrangements to ensure maximum sales and reduction of loss exposure.

Position Responsibilities may include, but not limited to:

• Maintaining assigned Divisional accounts receivable at projected KPI levels.
• Daily communication with internal and external customers to ensure all Finance and Divisional matters are addressed in a timely manner.
• Negotiate terms of sales and when necessary repayment plans with customers outside of terms.
• Proactively identify accounts receivable risk, and take necessary steps to mitigate.
• Timely and efficient collection of outstanding accounts receivable, in accordance with established company policy and procedures in order to reduce loss exposure.
• Document all collection activity on the Collection Note System.
• Communicate with Division President and Sales leadership to facilitate the sales process and manage risk.
• Conduct monthly meetings with the Division President utilizing the Credit Deck to review and analyze YTD and projected Bad Debt Expense and Divisional aging, and accounts that directly affect these numbers.
• Monitor and track all Division's litigation and Bankruptcy cases to ensure appearances and deadlines are met, and appropriate documents are filed in a timely manner.
• Make recommendations to the Corporate Director of Credit, Senior Credit Manager and the Division President on transferring accounts to the Collection Ledger, and subsequent Bad Debt write-offs.
• Coordinate credit approvals on new and existing accounts with the Corporate Underwriting staff, Senior Credit Manager and the respective Divisional Sales Force.
• Maintain awareness of State and Federal regulations affecting credit practices, bankruptcy, and collection activity.
• Work in conjunction with the Cash Application Department to ensure accurate posting of all cash and other forms received, and related balancing is completed timely, and accurately.
• Gather data and prepare recurring reports for Finance, the Corporate Director of Credit, Senior Credit Manager and the Division President.

Qualifications

Bachelors: Business management, accounting or related area.

Post-secondary degree or diploma in Accounting, Finance, Business or equivalent experience with a minimum of 2 years of current credit related credit and collection experience

Must be able to handle multiple tasks/projects simultaneously.

Supervisory experience

Excellent communication and interpersonal skills required; proficient in Microsoft Word, Excel, Power-Point and Outlook.

Speaking and Presentation experience.

Must be able to assist in Assistant Credit Manager Training.

This position requires up to 10% travel.

Preferred qualifications

6-10 years commercial credit and/or collections experience.

Foodservice/distribution experience

Supervisory experience

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.