Credit Manager

ZippyApp - Recruitment Marketing; Elgin (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid Time Off

Health & Retirement benefits

Closed on Sundays with discounts

Job summary

ZippyApp - Recruitment Marketing is hiring a Credit Manager in Elgin, Illinois. The candidate will work closely with the Sales Manager and take charge of branch activities, ensure compliance with company standards, and manage customer accounts.

This in-person role requires candidates to be over 21, with a background in customer service, sales, and general accounting. The position offers competitive pay of $16.00 to $18.00 per hour, along with additional benefits like paid time off and health benefits.

Qualifications

• Must be over the age of 21 to drive a vehicle for work.
• Must be able to read, write, and communicate effectively.
• General accounting and accounts receivable experience preferred.

Responsibilities

• Acquire and maintain customers.
• Act as a customer liaison for rental agreement payments.
• Comply with all applicable laws and standards.

Skills

Effective organizational skills

Established collection skills

Good communication skills

General accounting and accounts receivable

Education

Two years’ experience with Rent-to-Own, retail, or customer service

Tools

POS system

Job description

Benefits

• Salary: $16.00 - $18.00 per hour
• Paid Time Off
• Closed on Sundays (with discounts)
• Health & Retirement benefits (vary depending on location)

Credit Manager Role Summary

the Credit Manager paired with the Sales Manager serves as the second in charge after the general manager at a branch location. The Credit Manager performs a wide variety of job functions at the direction of the General Manager, assisting and coordinating store activities to ensure safe, professional and profitable operations. The Credit Manager is accountable for meeting company objectives, maintaining company quality standards and adhering to company policies. Training will be provided, and you will be cross‑trained in all aspects of the role. This is an in‑person job available only at the specified location. Applicants must be over the age of 21.

Principal Responsibilities

• Acquire and maintain customers
• Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments
• Assist in managing store personnel; may direct activities of one or more employees
• Comply with all applicable federal, state, and local statutes
• Decipher, prepare, and review store reports
• Document all customer commitments
• Ensure company standards for renewals, delinquencies, and store collections are satisfied
• Meet and exceed target sales and revenue goals
• Follow monthly marketing plans and maintain internal quality control standards
• Manage customer accounts
• Manage inventory and cash assets
• Prepare daily work schedules, delivery schedules, assign tasks, and enforce company policy

Requirements / Responsibilities

• Must be over the age of 21 to drive a vehicle for work (insurance requirement)
• Effective organizational skills
• Established collection skills
• Good communication skills
• Learn and become proficient in POS system
• Maintain professional appearance
• Must be able to read, write, and communicate effectively in person and over the phone with employees and customers
• Negotiate and resolve conflict
• Plan, organize, delegate, coordinate, and follow up various tasks and assignments
• Recognize and solve problems
• Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
• General accounting and accounts receivable
• Regular and consistent attendance, including nights and weekends as business dictates

Education and Experience

Two years’ experience with Rent‑to‑Own, retail, or other business emphasizing customer service, account management, sales, and merchandising. Credit analyst and collection experience preferred.

Physical Requirements

• Routine lifting, loading, and moving of merchandise (50‑300 pounds) using a dolly
• Stooping, bending, pulling, reaching, and grabbing
• Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
• Prolonged periods of driving and standing
• Ability to work in various indoor and outdoor climates and weather conditions

Additional Information

Buddy’s Home Furnishings is an Equal Opportunity Employer and a Drug‑Free Workplace. A detailed background check, including driving history and drug screening, is required.