Credit & Collections Specialist - ESOP & 401(k) Benefits

Farmers Home Furniture; Dublin (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) Plan with Employer Matching

Group Medical, Dental & Life Insurance

Paid Vacation & Sick Leave

Paid Holidays, including Your Birthday

Employee Purchase Discounts

Additional Voluntary Insurance Options

Job summary

Farmers Home Furniture Corporate Office is seeking a motivated Corporate Credit Representative to support collections and cash flow processes. You will review past-due accounts, contact customers by phone, and resolve balances while handling inquiries and directing calls to the right departments.

The role requires a HS diploma, basic computer skills, and strong communication. ESOP, 401(k) with matching, and comprehensive benefits accompany this opportunity.

Qualifications

• High School diploma or equivalent required.
• Basic computer proficiency.
• Strong customer service and telephone communication skills.
• Excellent written and verbal communication abilities.
• Organized, detail-oriented, and self-motivated.
• Persistent and professional in collections activities.

Responsibilities

• Review past-due account records and determine appropriate follow-up actions.
• Contact customers via telephone to collect overdue payments and resolve outstanding balances.
• Handle incoming calls to provide account assistance, answer questions, and direct calls to appropriate departments.
• Perform administrative duties including filing, typing, processing mail, and maintaining spreadsheets.

Skills

Customer service

Telephone communication

Written and verbal communication

Organized

Detail-oriented

Self-motivated

Persistent in collections

Education

High School diploma or equivalent

Job description

Farmers Home Furniture Corporate Office is seeking a motivated Corporate Credit Representative to support collections and cash flow processes. You will review past-due accounts, contact customers by phone, and resolve balances while handling inquiries and directing calls to the right departments.

The role requires a HS diploma, basic computer skills, and strong communication. ESOP, 401(k) with matching, and comprehensive benefits accompany this opportunity.