Credit & Collections Representative

Sunbelt Rentals; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing rental business that values its employees and offers a dynamic work environment. As a Credit & Collections Representative, you will play a crucial role in managing accounts and ensuring customer satisfaction. This position provides an opportunity to develop your career while working with a supportive team. With a commitment to excellent customer service and professional growth, you'll find yourself in an empowering workplace that encourages skill development and teamwork. If you're ready to take on new challenges and make a significant impact, this is the perfect opportunity for you.

Benefits

Health insurance

Dental insurance

Vision insurance

401(k) plan

Volunteer time off

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

Length of service awards

Qualifications

• Excellent communication skills and detail-oriented approach.
• Knowledge of construction lien laws and fair debt management.

Responsibilities

• Make collection calls on all past due accounts.
• Contact customers regarding payment status and resolve disputes.

Skills

Knowledge of construction lien laws

Professional phone etiquette

Commitment to excellent customer service

Detail oriented

Excellent written and verbal communication abilities

Extensive knowledge of fair debt and collection management

Strong knowledge of state commercial laws

Knowledge of legal lending methods

Some experience with computerized accounting methods

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Credit & Collections Representative

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative. As a Credit & Collections representative, you will make collection calls on all past due accounts.

DUTIES & RESPONSIBILITIES:
Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answering incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information

QUALIFICATIONS
Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management.
Strong knowledge of state commercial laws.
Knowledge of legal lending methods.
Some experience with computerized accounting methods.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $18.62 - 25.59

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt’s policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.