Credit & Collections Manager

Morgan-Distributing; Decatur (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Match

Health Savings Account

Flexible Spending Account

Paid Holidays

Life Insurance

Disability Benefits

Wellness Program

Job summary

Morgan Distributing, Inc. in Decatur, IL is seeking a Credit and Collections Manager to oversee end-to-end credit management, establish risk strategies, and lead customer collections.

Join a family-owned, growth-focused team in Illinois with a strong focus on cash flow protection and customer relations. The role emphasizes evaluating credit applications, monitoring risk, and collaborating with sales to onboard accounts while maintaining low DSO and high collections performance.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or Economics preferred.
• 3–5+ years of experience in credit risk evaluation, B2B collections, and accounts receivable.
• Experience with ERP finance modules and standard financial controls.

Responsibilities

• Evaluate new credit applications and establish credit terms in line with policy.
• Monitor customer credit balances, payment patterns, and risk levels.
• Lead collections efforts and negotiate payment plans.
• Prepare and review weekly/monthly A/R aging and forecasts.
• Maintain credit files and compliance documentation.

Skills

Credit risk evaluation

Accounts receivable

ERP systems

Excel proficiency

Negotiation

Education

Bachelor's degree in Finance/Accounting/Business/Economics

Tools

NetSuite

QuickBooks

SAP

PDI

Job description

About this position

Position: Credit and Collections Manager

Company: Morgan Distributing, Inc.

Interested in joining a growing, family-owned business?

...If so, we want to talk with you!

Founded in 1954, Morgan Distributing Inc. ("MDI") is a third-generation, family-owned flagship motor fluid distributor in Illinois, Missouri, Indiana, Iowa, Kentucky, and Arkansas. We pride ourselves on delivering the highest quality motor oils, industrial lubricants, metalworking, and specialty fluids to our customers. Our markets span automotive, trucking, heavy-duty, agriculture, construction, mining, power generation, and industrial. We provide industry leading technology through synthetic lubrication, energy savings analysis and assist in the development of long-term sustainable maintenance programs. We are proud to be family-owned, promoting a legacy of hard work, integrity, and a true dedication to customer service. Learn more about MDI at www.mdilubes.com .

Morgan Distributing, Inc. is an ExxonMobil Lubricant Distributor headquartered in Decatur, Illinois with 3 additional locations in Fairfield, Illinois, Cape Girardeau, Missouri, and Valparaiso, Indiana.

We are currently seeking a Credit and Collections Manager in Decatur, Illinois.

The Credit & Collections Manager is a proactive and hands-on position that oversees the end-to-end credit management function. It is a critical member of the finance team and will establish risk management strategies, evaluate new credit applications, conduct periodic credit reviews, and lead customer collections. This position balances risk mitigation with business growth, maintaining strong relationships with sales and customers while protecting the company's cash flow.

Essential Functions:

• New Credit Applications
• Evaluate customer creditworthiness using credit reports, financial statements, trade references, and banking verification.
• Establish appropriate credit limits, terms, and conditions in alignment with company risk policies.
• Partner with the sales team to onboard new accounts efficiently while mitigating exposure to bad debt.
• Monitor existing customer credit balances, payment patterns, and financial health to proactively detect elevated risk.
• Perform periodic reviews of credit limits and adjust lines up or down based on risk profile and purchasing history.
• Identify high-risk accounts early and implement risk-mitigation tactics (e.g., credit holds, prepayments, cash-on-delivery).
• Customer Collections & Cash Flow Optimization
• Drive accounts receivable (A/R) collection efforts via structured phone calls, emails, and payment reminders.
• Maintain a reduced Days Sales Outstanding (DSO) and minimize bad debt write-offs.
• Resolve billing disputes, payment discrepancies, and short payments by collaborating internally with sales and operations.
• Negotiate structured payment plans for delinquent accounts and oversee collection agency or legal escalation when necessary.
• Reporting & Governance
• Prepare weekly and monthly A/R aging reports, collection forecasting, and credit limit tracking for leadership.
• Maintain credit files, tax exemption documentation, and customer agreements in compliance with regulatory standards.
• Strong understanding of financial statement analysis, credit scoring, and commercial credit law.
• Proficiency in ERP finance modules (e.g., NetSuite, QuickBooks, SAP, or PDI) and Microsoft Excel.
• Excellent negotiation, interpersonal, and conflict-resolution skills.

Position Type and Excepted Hours of Work:

This is a full-time position on day shift. To maintain full-time status, an individual must work 40 hours a week.

Supervisory Responsibilities:

None

Required Education and Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or Economics preferred
• 3–5+ years of experience in credit risk evaluation, B2B collections, and accounts receivable
• Medical, Dental and Vision coverage
• Paid Time Off (PTO)
• 401(k) Retirement Plan with Matching Contributions
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)Health Reimbursement Agreement (HRA)
• Paid Holidays
• Life Insurance
• Voluntary Disability Benefits
• Wellness Program

Morgan Distributing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to legally protected characteristics.

Salary Information

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