Credit & Collections Manager

James River Petroleum; Ashland (VA); On-site; USD 85,000 - 95,000; Full time

Job summary

JRP Energy, headquartered in Ashland, VA, seeks a Credit & Collections Manager to oversee customer credit, collections, and AR risk management. You will evaluate creditworthiness, set credit limits/terms, manage collections, and monitor performance to minimize risk.

The ideal candidate is analytical, detail-oriented, and capable of negotiating payments, resolving account issues, and advising leadership on financial strategy.

Qualifications

• 3–5 years of experience in credit, collections, accounts receivable, or related financial functions.
• Experience with ERP systems and financial software.
• Experience in fuel distribution, transportation, logistics, or related industry preferred.
• Strong understanding of credit analysis and AR practices.
• Advanced Excel skills (pivot tables, lookups, data analysis).
• Excellent written and verbal communication and negotiation skills.

Responsibilities

• Manage customer credit activities, including credit applications, credit limits, terms, exposure, and holds.
• Analyze customer financial information, credit reports, and payment history to assess creditworthiness and manage financial risk.
• Oversee collection activities, monitor aging reports, and negotiate settlements or arrangements.
• Escalate delinquent accounts to outside collection agencies or legal counsel as appropriate.
• Monitor AR and credit performance, including DSO, aging trends, collection effectiveness, and bad debt.
• Maintain accurate records of credit decisions, collection activity, customer communications, and account documentation.
• Prepare credit, collections, and AR reports and provide recommendations to leadership regarding risk, trends, and account performance.
• Collaborate with Sales, Operations, Accounting, and customers to resolve billing, payment, and account issues.
• Monitor allowance for doubtful accounts and recommend bad-debt write-offs as appropriate.
• Maintain and support credit and collection policies and procedures to balance customer growth with financial risk.

Skills

Credit analysis

Accounts receivable

Negotiation

Excel (Advanced)

Analytical thinking

Communication skills

Education

Bachelor's degree in Accounting/Finance/Business

Tools

ERP systems

Financial software

Excel

Job description

For over 30 years, JRP Energy has been a trusted provider of fuel, lubricants, propane, and energy solutions across the Mid-Atlantic and Southeast. We serve commercial, government, retail, and residential customers through safe, reliable delivery and customized service solutions. Headquartered in Ashland, Virginia, JRP is committed to operational excellence, customer service, safety, and creating long-term career opportunities for employees who help power the communities we serve.

Position Summary

JRP is seeking a Credit & Collections Manager to oversee customer credit, collections, and accounts receivable risk management. This role is responsible for evaluating customer creditworthiness, establishing credit limits and terms, managing collection activities, and monitoring accounts receivable performance.

The ideal candidate is analytical, detail-oriented, and comfortable making credit decisions, resolving customer account issues, negotiating payment arrangements, and providing financial recommendations to leadership.

Why Join JRP?

• Competitive salary based on experience
• Full medical, dental, and vision benefits
• 401(k) with company contribution
• Stable, long-term career opportunity
• Collaborative environment with cross-functional exposure
• Professional growth and development opportunities

Compensation Range

$85,000-$95,000/yr. Based on Experience

Key Responsibilities

• Manage customer credit activities, including credit applications, credit limits, terms, credit exposure, and credit holds.
• Analyze customer financial information, credit reports, and payment history to assess creditworthiness and manage financial risk.
• Oversee collection activities, monitor aging reports, prioritize past-due accounts, and negotiate payment arrangements or account resolutions.
• Escalate delinquent accounts to outside collection agencies or legal counsel as appropriate.
• Monitor AR and credit performance, including DSO, aging trends, collection effectiveness, credit exposure, and bad debt.
• Maintain accurate records of credit decisions, collection activity, customer communications, and account documentation.
• Prepare credit, collections, and AR reports and provide recommendations to leadership regarding risk, trends, and account performance.
• Collaborate with Sales, Operations, Accounting, and customers to resolve billing, payment, and account issues.
• Monitor allowance for doubtful accounts and recommend bad-debt write-offs as appropriate.
• Maintain and support credit and collection policies and procedures to balance customer growth with financial risk.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• 3–5 years of experience in credit, collections, accounts receivable, or related financial functions.
• Experience with ERP systems and financial software.
• Experience in fuel distribution, transportation, logistics, or a related industry preferred but not required
• Strong understanding of credit analysis, accounts receivable, and collection practices.
• Advanced Microsoft Excel skills, including pivot tables, lookup functions, and data analysis.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Strong negotiation and customer relationship management skills.
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Primarily office-based financial and administrative environment
• Frequent interaction with customers and internal departments
• Fast-paced environment requiring strong attention to detail, judgment, and prioritization
• Regular use of ERP, financial, and reporting systems