Credit & Collections Analyst

TriMark USA, LLC; Cleveland (OH); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Pet Insurance

Legal Insurance

401k

Community Service Day

Spotlight Awards

National Sales Excellence Awards

CFSP Prep Certification

Job summary

TriMark USA, LLC is seeking a Credit & Collections Analyst in Cleveland, OH to analyze customer financial conditions, determine credit lines, and manage accounts receivable. This full-time, in-office role collaborates with Sales, Project Managers, and senior leadership to uphold credit policies and drive cash flow.

Ideal candidates have 2–4 years of experience, NACM certification, and a background in foodservice distribution.

Qualifications

• 2–4 years of professional experience or equivalent.
• NACM certification or equivalent.
• Clean credit background.
• Completion of Fair Credit Practices training.

Responsibilities

• Analyze credit data and financial statements to assess risk and decide on extending credit.
• Set terms, limits, and payment plans based on credit history and references.
• Track accounts receivable portions of contracts and ensure compliance with credit requirements.
• Coordinate with Sales, Project Managers, and senior management on credit decisions.
• Prepare AR aging reports and maintain documentation including UCCs.
• Provide customer service and resolve credit issues with a sales-minded approach.

Education

NACM certified

Fair Credit Practices training

Tools

MS Office Suite

Job description

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Credit & Collections Analyst reports to the Credit & Collections Manager
• Located in Cleveland, OH
• Full-Time
• In Office

The Credit & Collections Analyst plays a pivotal role in analyzing customer financial conditions, determining credit lines, and addressing accounts receivable issues. This role involves collaborating with internal teams, making informed credit decisions, and continuously improving departmental policies and procedures.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Credit Analysis:

• Analyze credit data and financial statements to assess the risk of extending credit to customers.
• Exercise sound judgment in risk assessment decisions, including terms, credit limits, and payment plans, based on credit reporting, trade references, and customer history.

Contract Management:

• Track accounts receivable portions of contracts and ensure compliance with credit requirements and payment schedules.
• Facilitate and assess amendments to credit limits and terms for existing customers.

Communication and Coordination:

• Liaise with Sales staff, Project Managers, Sales Managers, Senior Management, and Credit Manager to communicate credit-related information.
• Act as a liaison between various departments to ensure adherence to credit policies and approvals.

Receivables Management:

• Apply payments to customer accounts accurately and in a timely manner.
• Address customer complaints and verify financial and credit transactions through research and effective communication.

Documentation and Reporting:

• Ensure timely and accurate filing and release of UCCs.
• Prepare and distribute accounts receivable aging reports to Sales staff and Credit Manager.

Professional Development:

• Attend NACM meetings as requested.
• Continuously enhance knowledge and skills related to credit, accounting, and economic principles.

Customer Service and Resolution:

• Provide excellent customer service with a sales-minded attitude.
• Effectively assess, negotiate, and follow up on credit issues to resolution.

COMPETENCIES:

• Advanced proficiency in MS Office suite and operating systems.
• Strong business acumen, particularly in Accounting and Credit.
• Proficient in interpreting credit reports and analyzing financial data.
• Excellent interpersonal and communication skills.
• Strong interpersonal skills and a customer-centric approach.
• Ability to work independently, manage a heavy workload, and maintain a positive attitude
• Detail-oriented with excellent organizational skills.

QUALIFICATIONS & EXPERIENCE:

• 2 – 4 years of professional experience, or equivalent Military or practical experience.
• NACM certified.
• Clean credit background.
• Completion of Fair Credit Practices training.
• Experience in foodservice sales or distribution.
• Corporate contract sales experience.
• Ability to successfully pass a background check post offer acceptance.

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