Credit Collection Specialist

The Farmer's Bank

Frankfort (IN)

In loco

USD 42.000 - 54.000

Tempo pieno

4 giorni fa

Candidati tra i primi

Generatore di candidature

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro — un curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

The Farmer's Bank is seeking a detail-oriented professional to serve as the primary contact for delinquent consumer loan relationships, assessing account status and communicating next steps with clients to resolve issues.

In this role you will help reduce risk in the consumer loan portfolio and support the Credit / Collection Team, while performing other duties as assigned in a collaborative banking environment in Frankfort, Indiana.

Competenze

Strong customer relations skills to interact with clients.
Solid problem-solving abilities for handling workplace challenges.
Proven teamwork and cooperation to collaborate effectively.

Mansioni

Act as primary contact for delinquent consumer loan relationships.
Reduce risk profile of our consumer loan portfolio.
Support Credit / Collection Team.
Other Duties as Assigned.

Conoscenze

Customer Relations

Problem Solving

Teamwork & Cooperation

Descrizione del lavoro

Requirements

Job Responsibilities

1. Act as primary contact for delinquent consumer loan relationships
2. Reduce risk profile of our consumer loan portfolio
3. Support Credit / Collection Team
4. Other Duties as Assigned.

Competencies Required

1. Customer Relations: ability to professionally interact with external and internal clients
- ? Shown ability to discuss with customers any issues that exist with their retail loan account regardless of the situation
- ? Ability to use multiple avenues in order to communicate with clients
2. Problem Solving: the ability to handle difficult or unexpected situations in the workplace as well as complex business challenges
- ? Maintaining the Bank's assets by following compliance regulations and the requirements of third parties such as FHLMC (FreddieMac) and FHLBI.
- ? Finding win-win solutions, when at all possible, in working with TFB clients
3. Teamwork & Cooperation: works well with others during conversations, projects, meetings or other collaborations
- ? Accept responsibility for the performance of the team
- ? Communicate in a clear, personable, professional manner
- ? Maintain an awareness of team dynamics and act to improve the team's performance