Credit Card Servicing — Business Systems Analyst

Apex Systems; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

HSA (Health Savings Account)

Employee stock purchase program (ESPP)

Career development & certifications

Job summary

Everforth Apex Systems is seeking a Business Analyst to support a back-end Credit Card Servicing team in Columbus, Ohio. You will analyze, document, and validate system behavior, working with agile delivery and strong business engagement to translate requirements into detailed user stories and data flows.

Responsibilities include shaping backlog, coordinating requirements, and ensuring quality documentation for current and future efforts, with opportunities to interact with audit activities and

Qualifications

• Bachelor's Degree in a related field.
• 5 years of experience in business analysis of product and/or software development.
• Strong understanding of APIs or external file transfers.

Responsibilities

• Perform analysis of business issues and provide recommendations for possible solutions.
• Work with business users and IT project teams to drive decision-making and define requirements for application development.
• Complete Use Cases and User Stories to guide application development efforts.
• Analyze opportunities to improve application reliability and provide recommendations for solutions.
• Lead the coordination, consolidation, and decomposition of functional scope into documented user stories, data, and system flows.
• Perform analysis of compliance vulnerabilities and support internal and external audit-related activities.
• Communicate backlog and user story status and escalate issues as needed.
• Facilitate backlog refinement sessions with the scrum team.
• Maintain the quality of documentation to ensure reliability for future efforts and to assist with production incidents.

Skills

APIs

Agile delivery

User stories

Documentation

Stakeholder engagement

Education

Bachelor's Degree

Tools

Jira

Azure DevOps

Job description

Everforth Apex Systems is seeking a Business Analyst to support a back-end Credit Card Servicing team in Columbus, Ohio. You will analyze, document, and validate system behavior, working with agile delivery and strong business engagement to translate requirements into detailed user stories and data flows.

Responsibilities include shaping backlog, coordinating requirements, and ensuring quality documentation for current and future efforts, with opportunities to interact with audit activities and