Credit Card Operations Specialist

Texas Children's Hospital; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Texas Children’s Hospital is seeking a Credit Card Operations Analyst to support its credit card operations in a fast-paced environment. The role includes monitoring card processing activities, administering card devices and user access, and providing operational and technical support for payment card solutions.

The analyst will participate in PCI compliance activities, assist with dashboards and reporting, and support cash applications and cash management as needed.

Qualifications

• Bachelor’s Degree accounting, finance, or related business or information services degree required.
• 2 years Credit card, treasury, and cash management experience required.

Responsibilities

• Monitor daily card processing activities across company footprint to ensure optimal credit card platform performance and any disruptions are addressed immediately.
• Track daily transaction activity logs and support requests.
• Identify and report any discrepancies or downtimes immediately.
• Coordinate with internal stakeholders along with merchant processing partners to resolve any identified issues.
• Administer credit card devices for the company platform.
• Perform user administration for payment card solutions.
• Provide operational and technical support to payment card user base for payment acceptance, processing, reconciliation and device troubleshooting.
• Maintain and update internal SharePoint communication site to ensure effective communication and support for internal stakeholders.
• Assist team lead on new user onboarding and training to organization’s payment card solutions.
• Participate with credit card operations team in preparing dashboards, reports, and activity analytics for operational and management use.

Education

Bachelor’s Degree accounting, finance, or related business or information services degree required

Job description

Texas Children’s Hospital is seeking a Credit Card Operations Analyst to support its credit card operations in a fast-paced environment. The role includes monitoring card processing activities, administering card devices and user access, and providing operational and technical support for payment card solutions.

The analyst will participate in PCI compliance activities, assist with dashboards and reporting, and support cash applications and cash management as needed.