Credit Business Control Specialist II

PENNYMAC; St. Louis (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

Join a leading financial services firm as a Credit Business Control Specialist II, where you will play a crucial role in enhancing processes and driving change. This position offers an opportunity to collaborate with senior management, assess compliance, and implement improvements that directly impact the mortgage journey for millions of Americans. With a strong commitment to accountability and ethics, this innovative company fosters a supportive environment where your contributions are valued. Be part of a team dedicated to making homeownership dreams a reality while enjoying comprehensive benefits and a dynamic work culture.

Benefits

Comprehensive Medical Coverage

Paid Time Off

Wellness Programs

401k Match

Tuition Reimbursement

Employee Recognition Programs

Onsite Gyms

Dining Options

Qualifications

• 5+ years of relevant work experience in financial services.
• Experience in underwriting, change management, and process improvement.

Responsibilities

• Coordinate change activities including technology and policy updates.
• Provide root cause analysis and compliant solutions for issues.

Skills

Analytical Skills

Project Management

Change Management

Problem Solving

Communication Skills

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Visio

Job description

Join to apply for the Credit Business Control Specialist II role at PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Business Controls Specialist II provides analytical and project management support, integrating credit, compliance, regulatory, and process change in coordination with Retail, Broker, and Correspondent leaders. As the Controls Specialist, you will consult with senior management to evaluate current methods and develop strategies for change, improvements, and remediation efforts. You will drive end-to-end change, keep all parties on task, and prepare materials for business updates.

The Business Controls Specialist Will

• Serve as the point person for coordination of change activities, including technology, procedures, policy, reporting, testing, communications, training, and controls.
• Provide root cause analysis and requirements analysis of issues, and problem-solve to find compliant solutions that balance customer, shareholder, and associate outcomes.
• Work with internal credit and advisory teams to assess necessary changes based on audit findings and process improvement opportunities.
• Evaluate credit updates and enhancements, collaborating with stakeholders to integrate changes that optimize processes.
• Assist in forming technology requirements and systems UAT, driving automation solutions when applicable.
• Perform other related duties as required and assigned.
• Demonstrate behaviors aligned with the organization’s culture and values.

What You’ll Bring

• Bachelor’s degree or equivalent work experience.
• 5+ years of relevant work experience.
• Preferred experience in underwriting, change management, process improvement, project management, program management, or audit.
• Financial services industry experience required; mortgage industry experience in originations preferred.
• Strong knowledge of investor guidelines, FNMA, FHMLC, FHA, VA preferred.
• Intermediate Microsoft Office skills, particularly Excel, Word, and Visio.

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million homeowners achieve and sustain their aspirations of homeownership. Our vision is to be the most trusted partner for homeownership. With 4,000 team members nationwide, we are guided by core values: Accountability, Reliability, and Ethics. Pennymac is committed to positive contributions, sustainable growth, and fostering an inclusive environment where all employees and customers feel valued and respected.

Benefits That Bring It Home

Our benefits include:

• Comprehensive Medical, Dental, and Vision coverage
• Paid Time Off, including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition, onsite gyms, and dining options (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy programs including matching gifts, volunteer grants, and charitable sponsorships

Learn more about our benefits at: https://pennymacnews.page.link/benefits

For additional state-specific benefit information, visit: https://www.pennymac.com/additional-benefits-information

Compensation

Salary varies based on role, location, skills, and experience:

• Lower range: Building skills and experience
• Mid-range: Proficiency in the role
• Higher range: Adds value above typical requirements

Roles may include performance-based incentives or stock options.

Salary Range

$50,000 - $75,000

Work Model

OFFICE

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Finance and Sales