Credit and Collections Supervisor

Baker Distributing; Jacksonville (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Baker Distributing in Jacksonville, FL is seeking a Credit and Collections Supervisor to oversee credit management, collection efforts and cash flow under the Credit Manager. This role involves extending credit, assessing risk, and guiding the collections team to minimize losses.

You will supervise collections activities, negotiate terms, and coordinate with sales and finance to ensure policy compliance and timely cash flow. Strong leadership and analytical skills are essential.

Qualifications

• High School Diploma or GED required.
• Previous experience in Credit and/or Collections.
• Proficiency in MS Office applications: Excel, PowerPoint, Word, Outlook; Access.
• Demonstrated effectiveness in collections and customer negotiation.
• Strong leadership, communication and analytical skills.

Responsibilities

• Extends credit to customers per policy and terms.
• Compile and analyze credit worthiness for customers.
• Review files to evaluate credit risk and negotiate terms.
• Manage collections, coordinating with team and directing actions.
• Monitor credit lines and ensure accurate monthly reporting.
• Assist with tax audits and handle nonroutine inquiries.

Skills

Credit analysis

Negotiation

Leadership

Multitasking

Analytical skills

Communication

Education

High School Diploma or GED

Credit/Collections experience

Tools

Excel

PowerPoint

Word

Outlook

Access

Job description

JobSummary

The Credit and Collections Supervisor assists in the production of sales revenue with minimum credit loss andapplythis Corporate Credit Policy under the guidance of the Credit Manager. The Credit and Collections Supervisor position consists of three major areas of responsibility thatincludesCredit Management, Collection Management and Cash Management.

Essential Duties/Accountabilities

• Extends credit to customers in accordance with established company policy and terms.

• Compile, analyze and maintain information on credit worthiness on all customers within assignment territory.

• Review files, reports and supplemental data to evaluate credit risk.

• Protect accounts receivable by securing personal orthird partyguarantees, bond and/or lien rights, joint checks, letters of credit, credit insurance or othersinstrumentsas deemed necessary.

• Approve new customer accounts and job accounts.

• Establish credit lines for individual accounts to stated authority level.

• Review and negotiate terms and conditions of sale.

• Monitor and evaluate credit lines on existing customers to ensure that they are appropriate.

• Direct the activities and responsibilities of the Collections Administrators that are under your area of responsibility on the team.

• Actively involved in and coordinates collections for the area of assigned responsibility.

• Carries out the established program for the follow up and collection of accounts receivable.

• Reconcile customer accounts by taking appropriate legal action when required.

• Maintain established department performance objectives.

• Maintain good working relationships with department employees, store personnel andsales persons.

• Consult with and obtain approval from the Director of Credit on particularly complex problems, special credit arrangements and deviations from standards.

• Follow the established process for updating monthly performance reporting.

• Ensure that customer master updates are being made accurately and on a timely basis under area of responsibility.

• Handlesnonroutinecredit inquiries and correspondence.

• Personallyhandles credit beyond subordinate's authority, major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements, and deviations from standards.

• Assist with tax audits as necessary.

• Other duties as assigned.

Education and Experience

• High School Diploma or GED required.

• Previous experience in Credit and/or Collections

• All work experience related, unrelated, transferable skills, and demonstrate ability through past achievements will be considered.

• Proficiency in MS Office applications required: Excel, PowerPoint, Word, Outlook; Access

• Demonstrated effectiveness in collections

• Strongcustomernegotiation skills.

• Demonstratedleadership skills.

Skills

• Ability to multi-task in a fast- pacedenvironment.

• Excellent organizational and time management skills.

• Strong attention to detail and analytical aptitude with a proven ability to analyze/interpret data.

• Strong communication skills and ability to work independently.

• Ability to meet strict deadlines with creative problem-solving skills.

• Ability to become proficient in using basic IT platform for research and Audit preparation

• Ability to adapt to change in a changing environment.

• Ability to adapt to the use of new technology as it becomes available.

• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.

• Ability to work independently and in a team environment.

• Proactively seeks continuous process and service improvements.

• Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.

Physical Demandsand Work Environment

• The employee is regularly required to work in an office environment

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic)

• The employee will be expected to sit for prolonged periods of time in front of a computer in an office environment.

• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• The employee will be asked to periodically travel to customer sites.