Credit and Collections Specialist

FloWorks; Houston (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability

401(k) with company match

Health Savings & Flexible Spending

Supplemental coverage (Accident, Illn.

Employee Assistance Program (3 free)

Identity Theft Protection

Job summary

FloWorks, headquartered in Houston, TX, is seeking a Credit & Collections specialist to maintain receivables, collect delinquencies, and resolve discrepancies. You will evaluate credit applications and approve limits while collaborating with sales to ensure timely payments.

This hybrid role requires 5–7 years in credit-related responsibilities and may require an Associates degree or technical certification. Join a team focused on accuracy, integrity, and customer service.

Qualifications

• Technical certification or Associates degree may be required in some areas.
• Generally, 5 to 7 years of experience in related area of responsibility.

Responsibilities

• Manage a wide portfolio of customer accounts with collections and reconciliations.
• Release orders and collaborate with sales to resolve disputed items.
• Evaluate credit applications and determine credit limits.
• Make credit decisions on new and existing customers based on data.
• Work with branches and sales to ensure invoices are paid within terms.
• Monitor credit hold queue and coordinate with sales on delinquencies.

Skills

Credit collections

Accounts receivable

Dispute resolution

Customer liaison

Education

Associates degree or technical certification

Tools

ERP software

Job description

Floworks is a leading, privately held specialty industrial supplier of flow control products, as well as a provider of technical solutions to the industrial and high purity end markets. Headquarters in Houston, Texas, Floworks is dedicated to delivering exceptional products, expertise, and service to its customers.

Job Information

Provides timely and accurate maintenance of the company’s receivables through collection of delinquent accounts, research and resolving customer discrepancies. Maintains a large portfolio of customer accounts; collections, reconciliation, releasing orders and working with sales to resolve disputed items. Responsible for making credit decisions on new and existing customers based on collected data and trade references.

Key Responsibilities

• Responsible for a wide variety of credit functions for larger or more complex accounts
• Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts
• Maintains records on credit risks, delinquent accounts, and incomplete files. Notifies customers of delinquent accounts to solicit payment
• Evaluates credit applications to identify degree of risk and credit limit for new customer accounts
• Work closely with branches and sales to maintain customer service relationships and ensure invoices are paid within terms
• Monitors credit hold queue to ensure orders are released in a timely manner and corresponds with sales team regarding delinquent accounts

Qualifications:

• Technical certification or Associates degree may be required in some areas.
• Generally, 5 to 7 years of experience in related area of responsibility.

Physical Demands

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Continually utilize visual acuity to read technical information and/or use a keyboard
• Occasionally required to lift/push/carry items up to 25 pounds
• Occasionally work near moving mechanical parts
• Occasionally exposure to outside weather conditions
• Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)

This role operates in a professional office environment with flexibility for hybrid work. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required. Typically requires overnight travel less than 10% of the time.

The Perks of Working Here

FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.

FloWorks participates in the US Government’s E-Verify program.