Credit and Collections Specialist

MedStar Health; Glen Burnie (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in HVACR parts distribution seeks a full-time Credit Associate to support collection efforts. As part of a busy Credit Department, you will handle account reviews, make collection calls, and maintain strong customer relationships. With opportunities for career growth, this position requires excellent communication and organization skills, as well as a high school diploma or equivalent.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plans

401(k)

Life and AD&D Insurance

Short- and Long-term disability

Weekly Pay

Qualifications

• Three years of credit/collection or accounts receivable experience preferred.
• Ability to multi-task in a fast-paced work environment.
• Good communication and organization skills required.

Responsibilities

• Review accounts and collect outstanding balances.
• Make collections calls and determine payment plans.
• Research and resolve account problems.

Skills

Communication

Organization

Multi-tasking

Professional telephone manner

PC skills

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title: Credit Associate

Full Time / Non-Exempt

Location: Glen Burnie, MD

Reports To: Director of Credit



Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box.



Any questions? Please contact Meghan Allen in HR @ 1-888-240-3636

R.E. Michel Company, LLC, a leading wholesale distributor of HVACR parts, equipment and supplies, with over 300 branch locations from coast to coast, has a career opportunity in the headquarter offices for full time Credit Associates to join our busy Credit Department.

General Summary: Under the direct supervision of the Regional Credit Manager, the Credit Associate supports the credit/ collection effort within an assigned geographic territory in order to cultivate good business relationships while adhering to firm guidelines regarding payment practices.



Essential Functions:

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  Review accounts and determine the direction to take to collect outstanding passed due balances.

  
  


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  Make collections calls and determine, within prescribed guidelines, payment plans consistent with maintaining a continuing sales relationship.

  
  


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  Research and resolve account problems. Determine the facts, analyze them and follow up until the project is completed

  
  


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  Provide support for new application processing and file updates, by conducting a credit investigation and making a recommendation for approval with the respective credit manager. Final approval is done by respective credit manager

  
  


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  Physical attendance at work is an essential function of the Credit Association position. Job requires frequent interactions and face to face with co-workers.

  
  


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  Provide additional support.

  
  


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  Maintain knowledge and understanding of current laws, regulations, and legal issues as they pertain to credit, collection activities and other job duties.

  
  


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  Performs other related duties as assigned.

  
  

Knowledge, Skills and Abilities:

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  Good communication and organization skills.

  
  


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  A professional telephone manner.

  
  


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  Ability to multi-task in a fast-paced work environment.

  
  


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  PC skills; including Word, Excel and Internet.

  
  

Preferred Education and Qualifications:

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  High School diploma or equivalent.

  
  


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  Three years of credit/collection, accounts receivable or related experience.

  
  

Work Environment:

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  Office with cubicles equipped with computer terminal. Sit at desk and work with computer keyboard/ mouse, and phone 95% of the day.

  
  


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  Moderate to heavy lifting when covering mailroom.

  
  

What is R.E Michel Company?

The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts and supplies. We operate in more than 300 locations with employees who service our customers with pride!



Why Work for Us?

We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry.



R.E. Michel Company Benefit Package Includes:

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  Medical Insurance

  
  


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  Dental Insurance

  
  


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  Vision Insurance

  
  


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  Prescription Plans

  
  


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  Wellness Discounts through Blue365

  
  


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  Access to 24-Hour Nurse Advice Hotline

  
  


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  Employee Assistance Program

  
  


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  401(k)

  
  


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  Life and AD&D Insurance

  
  


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  Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents

  
  


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  Short- and Long-term disability

  
  


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  Critical Illness/Accident Insurance/Hospital Indemnity Insurance

  
  


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  Employee Discount

  
  


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  Employee Uniform Program

  
  


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  Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!

  
  


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  Access to LifeMart- Discounts on Hotels, Apple Products and MORE!

  
  


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  Career Advancement Opportunities & On-site training courses

  
  


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  Weekly Pay- Every Friday

  
  

Pre-employment screenings are required.