Credit Analyst & Documentation Lead

Roesseljoy; Stoughton (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Roesseljoy is seeking a Credit Analyst to audit customer records, identify missing or expired credit applications, and build a prioritized backlog based on balance, exposure, and activity. You will contact customers to obtain required documents and persistently follow up until complete.

You will review submissions for completeness, verify references, and pull business credit reports to assess creditworthiness and advise on limits and terms.

Responsibilities

• Audit the customer master file to identify accounts with missing, incomplete, or expired credit applications, including newly acquired accounts.
• Build and work a prioritized backlog based on balance, credit exposure, and account activity.
• Contact customers by phone and email to request completed credit applications and supporting documents (trade and bank references, W-9s, tax exemption certificates, financial statements, and personal guarantees where required).
• Follow up persistently and professionally until documentation is received, and escalate unresponsive accounts.
• Review submitted applications for completeness and accuracy; verify trade and bank references and pull business credit reports.
• Analyze customer creditworthiness and recommend credit limits and payment terms to management.
• Maintain a renewal calendar and contact customers ahead of expiration dates so applications stay current.
• Update customer credit records in the accounting/ERP system and keep organized digital files.
• Partner with Collections Analysts, Billing, and Sales to resolve credit holds tied to missing documentation, and flag high-risk accounts.
• Track and report progress to management (backlog remaining, completion rate, upcoming expirations).

Job description

Roesseljoy is seeking a Credit Analyst to audit customer records, identify missing or expired credit applications, and build a prioritized backlog based on balance, exposure, and activity. You will contact customers to obtain required documents and persistently follow up until complete.

You will review submissions for completeness, verify references, and pull business credit reports to assess creditworthiness and advise on limits and terms.