Credit Analyst

Hexagon Manufacturing Intelligence in; North Kingstown (RI); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid time off

Tuition reimbursement

Job summary

Hexagon Manufacturing Intelligence is seeking a Credit Analyst to evaluate new customers, set and monitor credit limits, and resolve past-due balances. This role helps improve cash flow, reduce bad debt, and support timely order processing from a remote environment.

The position requires a Bachelor’s degree in business or related discipline and at least 2 years of credit or AR experience. Proficiency in Excel and Salesforce/ServiceMax is preferred. East Coast time zone availability is a plus.

Qualifications

• Bachelor’s degree or equivalent in business or related field.
• At least 2 years in commercial credit, AR, or collections.
• Strong written and verbal communication skills.
• Ability to work independently and with cross-functional teams remotely.
• Proficient with Microsoft Excel and Office.
• Able to handle confidential financial data with discretion.

Responsibilities

• Contact customers about past-due accounts and support prompt payment.
• Investigate delinquencies and assess collectability of balances.
• Research and resolve account discrepancies (debits/credits/unapplied cash).
• Partner with internal teams to resolve credit disputes on shipments and orders.
• Maintain clear account documentation and follow up to timely resolutions.
• Review daily credit approvals and release orders per policy.
• Conduct credit investigations for new accounts using Dun & Bradstreet and financial data.
• Review credit requests up to $250,000 and assist with new service customers.

Skills

Credit analysis

Communication

Remote work

Excel proficiency

Microsoft Office

Analytical thinking

Discretion

Education

Bachelor’s degree in business or related field

Tools

Salesforce

ServiceMax

Job description

The Credit Analyst supports Hexagon Manufacturing Intelligence by evaluating new customers, establishing and monitoring credit limits, researching account activity, and resolving past-due balances through proactive customer communication. This role helps improve cash flow, reduce bad debt exposure, and support timely order processing.

Job Responsibilities

• Contact customers regarding past-due accounts, resolve delinquencies, and support prompt payment.
• Investigate the causes of account delinquency and assess collectability of outstanding balances.
• Research and resolve debits, credits, unapplied cash, deductions, and other account discrepancies.
• Partner with internal teams to resolve credit disputes involving shipments, products, and purchase orders.
• Follow up on issues to reach timely resolution and maintain clear account documentation.
• Review daily credit approvals and release orders in accordance with established authorization limits.
• Conduct credit investigations for new accounts using Dun & Bradstreet, customer-provided credit information, and financial data.
• Review credit requests up to $250,000 and support the establishment of new service customers, subject to company approval policies.
• Maintain customer accounts, credit files, and customer vendor-data requirements.
• Prepare monthly customer statements and review them before distribution.
• Prepare and analyze monthly aged accounts receivable reports.
• Perform other duties related to the credit function as assigned.

Qualifications

Required

• Bachelor’s degree in business or a related discipline, or an equivalent combination of education and relevant work experience.
• At least 2 years of relevant commercial credit, accounts receivable, or collections experience.
• Strong written and verbal communication and customer service skills.
• Ability to work independently and collaborate effectively with cross-functional teams in a remote environment.
• Proficiency with Microsoft Office, including Excel.
• Strong analytical, mathematical, research, and problem-solving skills.
• Ability to handle confidential financial and customer information with discretion.

Preferred

• Experience with Salesforce, ServiceMax, or related business systems.
• Experience reviewing commercial credit data and reconciling complex customer account discrepancies.

This is a U.S.-based remote position, with a preference for candidates located on the East Coast or able to work Eastern Time Zone business hours. Work is primarily computer-based and involves regular virtual collaboration and customer communication. Reasonable accommodations may be made to enable qualified individuals to perform essential job functions.

Medical, dental and vision insurance; a Flexible Spending Account (FSA); a 401(k) with employer match; paid time off; and tuition reimbursement. Availability and plan terms should be confirmed for this opening before publication.

Explore Life at Hexagon

Today, everything from the phone in your pocket to the aeroplanes crossing the sky functions because we can measure the world around us. Measurement is not just the foundation of progress – it is the thread that connects human achievement, from the earliest monuments to the frontier of space. At Hexagon, measurement is in our DNA. For 25 years, we've shaped industries and enabled innovators by delivering precision, accuracy, and reliability where it matters most. Now, as the world moves into the intelligence age with its own set of challenges and opportunities, Hexagon stands ready – the global leader in measurement technologies – measuring what matters for the future.

From microns to Mars, we measure what matters for the future.

Get to know our teams, our culture, and our technology through our social media channels:

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Twitter/X: @HexagonMI | @HexagonAB

Hexagon is the global leader in measurement technologies. Our precision measurement, positioning, and autonomous solutions transform the world’s most vital industries. From aerospace & defense, automotive, construction, general manufacturing, to mining and more, we provide the confidence that customers rely on to build, navigate, and innovate. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 16,000 employees in 50 countries and net sales of approximately 3.7bn EUR.

Information at a Glance Division: Stationary Metrology Job Title: Credit Analyst Job Function: Finance & Controlling Job Location (Short): North Kingstown, RI, USA, 02852
Workplace Type: Onsite Workplace Details: Req ID: 3373

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon’s Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.