Credentialing Support Specialist

Appone; Chapel Hill (NC); Presencial; USD 52 000 - 68 000; Tempo integral

Resumo da oferta

Freedom House Recovery Center seeks a Credentialing & Contracting Specialist to ensure accurate enrollment of clinicians with Medicaid and commercial payers, manage credentialing for staff and sites, and maintain supporting documentation. The role tracks revalidations, coordinates with billing and clinical teams, and helps drive compliant, timely billing.

Based in Chapel Hill, the position supports organizational growth and quality assurance by maintaining CAQH, NCTracks, and payer

Responsabilidades

• Complete payer enrollments and support onboarding of new licensed staff

Conhecimentos

Payer enrollment

Credentialing

Documentation management

Data accuracy

Interdepartmental coordination

Ferramentas

CAQH

NCTracks

Descrição da oferta de emprego

EOE Statement Freedom House Recovery Center is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

The Credentialing & Contracting Specialist supports the agency's credentialing and payer contracting processes to ensure clinicians and programs are enrolled accurately and in a timely manner. This role focuses on Medicaid and commercial provider enrollment, facility credentialing, tracking revalidations, and maintaining accurate documentation. The position supports organizational growth, compliance, and timely billing.

Responsibilities

• Complete payer enrollments and support onboarding of new licensed staff
• Track and maintain licenses, certifications, and credentialing documents
• Collaborate with Utilization Management to ensure staff and sites are properly credentialed
• Maintain credentialing systems (CAQH, NCTracks, commercial payers) and ensure data accuracy
• Follow up with payers on application status, resolve issues, and monitor progress
• Communicate updates with leadership, billing, finance, and clinical teams
• Track revalidation deadlines and ensure compliance
• Maintain reliable attendance and adherence to schedule

Full-Time/Part-Time Full-Time

Location Chapel Hill

About the Organization

Freedom House Recovery Center, Inc., is a comprehensive behavioral health provider trusted to serve Chapel Hill and the surrounding communities for over 45 years. We offer a full range of services to adults, children and families managing behavioral health symptoms and/or substance use disorders including: inpatient psychiatric stabilization and medically assisted detoxification; outpatient evaluations, therapy and medication management, medication assisted treatment for substance use disorders and adult residential services.

This position is currently accepting applications.