Credentialing Specialist - Medical Staff Affairs

Henry-Ford-Health-2; Jackson (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Henry Ford Health Jackson is seeking a Credentialing Specialist for Medical Staff Affairs to oversee credentialing operations, coordinate with the Central Verification Organization, and ensure regulatory compliance across medical staff activities.

The role requires strong organizational and communication skills, experience in credentialing, and the ability to manage multiple priorities while maintaining confidentiality in a fast-paced healthcare environment.

Qualifications

• Experience with credentialing, provider enrollment or background verification.
• Knowledge of Joint Commission, NCQA, URAC, HFAP standards.
• Ability to maintain confidentiality and meet deadlines.
• Healthcare or hospital setting experience preferred.

Responsibilities

• Oversee Medical Staff Affairs office operations and credentialing workflows.
• Coordinate credentialing and recredentialing with the CVO.
• Manage medical staff meetings and ensure accurate information flow to the MEC and Board.
• Respond to verification requests and maintain accurate records.
• Interpret bylaws, policies, and regulatory standards for medical staff.
• Ensure compliance with accrediting bodies and relevant laws.
• Coordinate annual medical staff projects and related bookkeeping.
• Communicate with physician quality teams, medical staff leaders, and legal counsel.
• Maintain confidentiality of medical staff and business information.
• Support departmental performance and teamwork.

Skills

Strong understanding of credentialing

Regulatory requirements knowledge

Organizational skills

Interpersonal/communication skills

Multitasking and confidentiality

Education

High School Diploma

Associate's Degree (preferred)

Job description

Credentialing Specialist - Medical Staff Affairs

• Full-time

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Credentialing Specialist - Medical Staff Affairs - Days

Location: Henry Ford Health Jackson

Department: Medical Staff Affairs

Schedule: Full Time Days

About the Role

We are seeking a highly organized and knowledgeable Medical Staff Coordinator to oversee the operations of the Medical Staff Affairs office. This role plays a critical part in supporting credentialing and recredentialing processes in collaboration with the Central Verification Organization (CVO), managing medical staff meetings, and ensuring compliance with regulatory and accreditation standards. The coordinator serves as a key resource for medical staff, hospital administration, and legal counsel, maintaining confidentiality and promoting consistent, high-quality support across all medical staff functions.

Key Responsibilities

• Coordinate and oversee the Medical Staff Affairs office operations.
• Collaborate with the CVO on credentialing and recredentialing processes.
• Manage medical staff meetings and ensure accurate flow of information from committees to the Medical Executive Committee and Board of Trustees.
• Respond to verification requests and maintain accurate records.
• Serve as a resource for medical staff regarding bylaws, policies, and regulatory standards.
• Ensure compliance with accrediting bodies such as Joint Commission, NCQA, URAC, and HFAP.
• Maintain working knowledge of relevant statutes and laws.
• Coordinate annual medical staff projects and perform related bookkeeping activities.
• Communicate regularly with physician quality teams, medical staff leaders, hospital administration, and legal counsel.
• Maintain confidentiality of all medical staff and business-related information.
• Support departmental performance and teamwork.

Qualifications

• Strong understanding of medical staff credentialing and regulatory requirements.
• Experience with accreditation standards (e.g., Joint Commission, NCQA, URAC, HFAP).
• Excellent organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities and maintain confidentiality.
• Proficiency in interpreting and applying medical staff bylaws, rules, and policies.
• Prior experience in a healthcare or hospital setting preferred.

Why Join Us?

• Be part of a mission-driven organization focused on excellence in patient care and provider support.
• Work in a collaborative environment with opportunities for professional growth.
• Play a vital role in ensuring quality and compliance across medical staff operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Interprets, explains and follows all regulatory guidelines, including medical staff bylaws, rules and regulations and policies.
• Credentialing initial and reappointment applications to meet regulatory and department standards and deadlines.

Main Hospital Campus - 205 N East Ave. - Jackson - MI - 49201

EDUCATION/EXPERIENCE REQUIRED: High School Diploma required. Associate's Degree, preferred. One (1) year of credentialing, provider enrollment, or background/verification specialist experience required. High level of energy to work in a fast paced environment often including time deadlines, frequent interruptions, multiple demands and multi-tasking. Working knowledge of State and Federal law relating to due process and provisions of the Health Insurance Portability and Accountability Act of 1996 and all applicable standards.

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