Credentialing Specialist I

HCA Healthcare, Inc.; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits

Time away from work

401(k) match

Education support

Fertility and family benefits

Job summary

HCA Healthcare's Parallon is seeking a Credentialing Specialist I to support our Credentialing Processing Center. You will handle primary source verification, data entry, and document review across select HCA hospitals, ensuring CPC policy compliance and timely processing.

Qualifications include an associate degree (bachelor’s preferred) and healthcare credentialing experience. Remote work is limited to within 60 miles of a hospital; strong communication and relationship-building skills are

Qualifications

• Associate degree or equivalent required; Bachelor’s degree preferred.

Responsibilities

• Assist in planning, developing, implementing processes during migration.
• Perform primary source verification and data entry of practitioner data.
• Maintain credentialing files per CPC policy and procedures; ensure timely processing.
• Enter/log/scan credentialing information in the credentialing system for initial and maintenance.
• Liaise with MSO to ensure timely delivery of information to clients.
• Ensure compliance with Joint Commission standards and state/federal regulations.
• Monitor and follow up on missing items; complete audit-ready files.

Skills

Communication skills

Relationship building

Telephone etiquette

CPC/CPCS knowledge (NAMSS CPCS)

Education

Associate degree

Bachelor’s degree preferred

Tools

Cactus training

Symplr training

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Credentialing Specialist I today with Parallon.

Schedule: Monday-Friday: 9:30AM-6:00PM CST

Job Summary and Qualifications

The Credentialing Specialist will be responsible for supporting the development and implementation of the Credentialing Processing Center policies and procedures. This will include but not be limited to responsibility for credentialing new and established health care providers, and maintenance of information to include primary source verification, follow up, data collection, data entry, and document review. Excellent communication and relationship building skills are required. Will be expected to assist the Manager and Director with other tasks/projects as requested. All activities will be performed for select HCA hospitals within established levels. Compliance with HMA policy and procedure, Federal and State regulatory and accrediting agencies is required.

In this role you will:

• Assist in planning, developing, implementing process and documentation of processes during migration
• Assist in establishing, reviewing, and implementing quality controls and reviews during migration
• Provide input for process design and other implementation activities
• Manual entry of practitioner data
• Primary Source Verification of selected items
• Maintain high quality, timely and accurate credentialing processes of medical and allied healthcare professionals per CPC policy and procedure
• Assist in the credentialing process by entering/logging/scanning information into credentialing system for initial, updated, add on applications and maintenance processes
• Acts as liaison with MSO as point person for completing and ensuring compliance and delivery of required information to clients in a timely manner
• Process and maintain credentialing and recredentialing in accordance with CPC policy and procedure, Joint Commission standards, State and Federal Regulatory regulations.
• Ensure that all credentials files are current and complete pursuant to expiration date of medical licenses, board certification, professional-liability insurance coverage, DEA and other pertinent information, per CPC policy and procedure
• Monitor collection of all information received; follow up on missing items and/or incomplete forms per CPC policy and procedure, submit follow up requests for verifications as needed
• Identifies and evaluates potential red flags and works in collaboration with practitioner to document the issue and physician response
• Advise Manager and/or Director of questionable information received and any issues identified during the processes
• Submit closed files for audit/final review and secure missing items as identified by audit/final review
• Maintain all credentials files ensuring that all correspondence in the credentialing and reappointment process is accurately filed; is knowledgeable and current on the process and legal/regulatory requirements

Qualifications:

• Associate degree or an equivalent combination of education and experience required. Bachelor’s degree preferred.
• Minimum one-year experience preferred in healthcare credentialing (i.e., healthcare facility, managed care setting, credentials verification organization, or Medical Staff Office) Experience with Credentialing Accreditation by Joint Commission or National Committee for Quality Assurance preferred
• Demonstrated working knowledge of the health care and credentialing industry, including medical-legal issues and laws, regulatory agencies, and other national standards preferred Completion of post Cactus/ Symplr training testing of 85% or greater
• Understanding of professional telephone etiquette
• Able to work with minimal supervision and works well in both individual and group environment
• NAMSS certified at CPCS level preferred, or a commitment to pursue certification within one year
• Remote employees are required to live within 60 miles of an HCA hospital
• Remote employees are required to have wired (Cable or fiber) internet access with 25 MBS Download and 15 MBS Upload.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.
- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.