Credentialing Specialist

Pacific Companies; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401k with company match

Job summary

Pacific Companies is seeking a Risk Management Specialist to join our growing Risk Management Team. This role emphasizes timely credentialing, meticulous records, and proactive coordination with clinicians and clients to ensure smooth onboarding and privilege processes.

The ideal candidate has 1–3 years of credentialing experience, excellent communication, and the ability to work independently under pressure while maintaining a high level of organization and accuracy.

Qualifications

• 1–3 years of credentialing experience in an agency setting.
• Excellent verbal and written communication skills.
• Strong attention to detail and organization.

Responsibilities

• Verify documents and employment history for clinicians.
• Submit background checks and Drug screenings via HireRight.
• Follow up on paperwork to obtain privileges.
• Attend weekly department calls and provide status updates.
• Coordinate with recruiters to ensure smooth credentialing and onboarding.
• Maintain accurate records and ensure high levels of customer service.

Skills

Credentialing experience

Communication

Organization

Multitasking

Independence under pressure

Education

High School diploma or equivalent

Job description

Our industry is experiencing explosive growth, and if you have ever wanted to be in the right place, at the right time, with the right people – this is it! With 20+ years in healthcare permanent and locum tenens staffing, there has never been a better time to launch or further your career.

Pacific Companies is currently seeking a Risk Management Specialist to join our growing Risk Management Team. The ideal candidate for this role must be a great communicator, proactive, adaptable, able to pivot when necessary and juggle multiple diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail. The ideal candidate must have at least 1 to 3 years of credentialing experience and must be able to work independently under pressure, have a sense of urgency, and be driven to get the job done while anticipating needs and keeping the operations of the team moving smoothly. This is an exceptional opportunity for someone who wants to be a part of one of the most trusted firms in the healthcare industry, where your contributions will be impactful towards the upward growth of the organization.

Responsibilities

• Verifying all documents and employment history for clinicians
• Submit background checks and drug screenings through HireRight for locum tenens clinicians.
• Follow up with clinicians and relevant clients on required paperwork to obtain privileges.
• Attend weekly calls with alternating departments and provide a status update on files in process.
• Follow up with recruiters on needed information to ensure a smooth credentialing and onboarding process.
• Utilize advanced problem-solving skills to resolve issues and conflicts that may arise.
• Communicate with in-house credentialing, recruiting, and human resource departments.
• Ensure a high degree of customer service to our clients as well as the clinicians to ensure both parties have a pleasant experience.
• Confirm clinicians are up to date with medical licenses and board exams as required by the client.
• Prepare and maintain accurate records such as reports, forms, and correspondence.

Qualifications

• High School diploma or equivalent.
• 1 to 3 years of credentialing experience in an agency setting.
• Ability to work independently and under pressure as well as have a high sense of urgency.
• Exceptional attention to detail and customer service skills for both internal and external customers
• Ability to multitask, prioritize, and organize a diversified workload.
• Excellent verbal and written communication skills.
• Maintain professionalism, courtesy, and composure always, including in stressful situations.
• Ability to be a self-motivated team player who takes initiative.
• Exhibit a high degree of conflict resolution skills while prioritizing business needs.
• Proficient in the English language.

Perks and Benefits

• Comprehensive Benefits: Medical, Dental, Vision, Life, and 401k with company match
• Team-oriented, driven and positive corporate culture

Through our commitment to our core values, we have created an award-winning company culture. Therefore, our ideal candidate must embody those values.

Our Core Values

• Attitude – Believing is everything.
• Sense of Urgency – We don’t stop until after the job is done.
• Teamwork – We accomplish more together.
• Accountability – To ourselves, team candidates and clients.
• No Drama – Save the drama for your mama!
• Driven to Win.

Awards and Recognitions

• OC Business Journal Best Places to Work
• Orange County Register Top Workplaces 2022
• Modern Healthcare Best Places to Work
• Staffing Industry Analyst (SIA) Fastest-Growing Private Company (Top 50) and Best Places to Work
• Inc. 5000 Fastest Growing Private Companies

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.