Credentialing Specialist

VeloSource; St. Louis (MO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan with employer contribution

PTO and holidays

Professional development opportunities

Employee-centric culture

Remote-friendly work environment

Job summary

VeloSource is seeking a Credentialing Specialist to manage the full credentialing and privileging lifecycle for assigned providers, ensuring files are complete, accurate, and compliant across client and facility requirements.

You will serve as the central contact for providers, clients, and internal teams, maintaining timelines, coordinating verifications, and guiding through documentation with a focus on quality and efficiency.

Qualifications

• High school diploma or equivalent; associate or bachelor's preferred.
• 2+ years in healthcare credentialing or medical staff services.
• Experience credentialing physicians and APPs; locum tenens/healthcare staffing preferred.
• Knowledge of licenses, registrations, certifications, and facility privileging requirements.
• Experience coordinating multiple client facilities and detailed applications.

Responsibilities

• Manage full-cycle credentialing and privileging files from initiation to renewal.
• Prepare, quality-check, and submit credentialing and privileging applications and addenda.
• Collect and verify education, licenses, board status, DEA, and other items.
• Coordinate primary-source verifications, background checks, and sanctions where required.
• Maintain timelines across multiple files and communicate status and risks.
• Collaborate with client credentialing teams, MSP/VMS, Recruitment, and Licensing.
• Ensure data integrity and audit-ready records in credentialing systems.
• Escalate gaps or delays to protect provider start dates.

Skills

Attention to detail

Organization

Communication

Problem solving

Independence

Education

High school diploma or equivalent

Associate or bachelor's degree in healthcare administration

Tools

Credentialing platforms

Applicant tracking systems

Document management tools

Databases

Microsoft Office

Job description

VeloSource is a leading healthcare staffing and workforce solutions organization specializing in locum tenens services. By connecting highly qualified physicians, CRNAs, physician assistants, and nurse practitioners with healthcare organizations across the United States, VeloSource helps expand access to quality patient care and deliver responsive, reliable workforce support.

Position Overview:

VeloSource is seeking a Credentialing Specialist to manage the full credentialing and privileging lifecycle for assigned healthcare providers, from initiation and document collection through submission, approval, and start-date readiness. This role ensures credentialing files are complete, accurate, and compliant with client, facility, and applicable regulatory requirements. Serving as a central point of contact, the Credentialing Specialist works closely with providers, clients, and internal teams to remove barriers, protect timelines, and create a responsive, organized credentialing experience.

Key Responsibilities:

• Full-Cycle Credentialing: Manage assigned physician and advanced practice provider credentialing and privileging files from initiation through facility approval, reappointment, and ongoing maintenance in accordance with client and facility requirements.
• Application Preparation & Submission: Prepare, complete, quality-check, and submit credentialing and privileging applications, reappointments, addenda, and supporting materials accurately and within required timelines.
• Document Collection & Verification: Collect, review, and track required documentation, including education and training, work history, licenses, board status, DEA and controlled-substance registrations, certifications, references, malpractice history, health records, identification, and other supporting items, as applicable.
• Primary Source Verification & Compliance: Coordinate primary-source verifications, sanctions and exclusions checks, background screenings, peer references, database queries, and other required reviews in accordance with company, client, and facility requirements.
• Timeline & Start-Date Management: Maintain credentialing timelines across multiple active files, monitor outstanding and expiring requirements, conduct consistent follow-up, and proactively communicate or escalate barriers that may impact provider start dates.
• Provider Support & Communication: Serve as a primary credentialing contact for assigned providers, clearly communicate requirements and expectations, provide timely status updates, and guide providers through missing, incomplete, or conflicting information.
• Client & Facility Coordination: Communicate with client credentialing teams, medical staff offices, and MSP/VMS partners regarding application status, supplemental requests, approvals, and outstanding requirements.
• Cross-Functional Collaboration: Partner with Recruitment, Account Management, Licensing, Quality Assurance/Risk, Scheduling, and other operational teams to maintain aligned expectations, seamless handoffs, and accurate status reporting.
• Data Integrity & Records Management: Maintain accurate credentialing activity, requirements, expiration dates, approvals, correspondence, and file status within credentialing and internal operational systems. Ensure records are complete, audit-ready, and handled confidentially.
• File Integrity, Issue Resolution & Escalation: Proactively identify documentation gaps, discrepancies, quality concerns, and potential delays; investigate and drive resolution while escalating material risks or barriers early and appropriately. Maintains command of assigned files and can clearly communicate current status, outstanding requirements, next steps, and identified risks at any time.
• Quality, Productivity & Continuous Improvement: Meet established expectations for accuracy, productivity, responsiveness, and turnaround time; participate in audits, metric review, process standardization, and workflow improvements.
• Perform other credentialing and operational duties as assigned.

Qualifications and Experience:

• High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, or a related field preferred.
• 2+ years of direct healthcare credentialing, privileging, or medical staff services experience preferred.
• Experience credentialing physicians and advanced practice providers; locum tenens or healthcare staffing experience strongly preferred.
• Working knowledge of provider licenses, registrations, certifications, primary-source verification, and facility privileging requirements.
• Experience preparing and managing detailed facility applications and supporting documentation across multiple clients or locations.
• Proficiency with credentialing platforms, applicant tracking systems, document-management tools, databases, and Microsoft Office applications.
• Experience coordinating provider licensing or working within MSP/VMS environments is a plus.

Skills:

• Exceptional attention to detail and commitment to accurate, complete, and compliant work.
• Strong organization and time-management skills, with the ability to manage a high volume of files, competing priorities, and firm deadlines.
• Demonstrated ownership, urgency, persistence, and follow-through from initial request through final resolution.
• Proactive communication style with the ability to identify and communicate potential delays before they impact provider start dates.
• Customer service-oriented mindset with the ability to guide providers through complex or time-sensitive requirements with patience and professionalism.
• Sound judgment and problem-solving skills, including the ability to recognize risk, resolve discrepancies, and escalate concerns appropriately.
• Ability to work independently in a remote environment while maintaining consistent communication, accountability, and collaboration.
• Ability to handle sensitive and confidential information with discretion and in accordance with company policies.
• Adaptable, solutions-oriented mindset with a commitment to continuous learning and process improvement.
• Competitive salary commensurate with experience
• Award-winning, employee-centric culture
• Comprehensive benefits package with employer contribution
• 401(k) plan with employer contribution
• Permissive paid time off and paid holidays
• Professional development and growth opportunities
• Collaborative team of experienced healthcare staffing and credentialing professionals