Credentialing & Licensing Research Specialist I

Cisive; Annapolis (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Cisive is hiring for a Credentialing Specialist at multiple levels. You will execute credentialing research, data validation, and compliance checks to support LicenseManager Pro and SanctionCheck operations.

The role spans levels I–IV with increasing independence and mentorship responsibilities. Candidates join Global Shared Services with a flexible path across process areas, building cross-functional expertise and contributing to quality assurance.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred for specific levels.
• Experience in background screening, credentialing, or compliance research preferred.
• Strong attention to detail and ability to follow structured processes.
• Proficiency with Microsoft Office Suite and case management systems.
• Excellent written and verbal communication skills.

Responsibilities

• Review and analyze documentation provided by vendors, regulators, and professional boards.
• Research, verify, and input credentialing/licensure information per client requirements.
• Learn and apply compliance standards and regulatory rules to ensure data accuracy.
• Monitor and track case progress; escalate complex issues when appropriate.
• Document findings and maintain detailed case notes for leadership review.

Skills

Attention to detail

Internet research

Microsoft Office

Strong written communication

Verbal communication

Multitasking

Structured workflows

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

Case management systems

Job description

Cisive is hiring for a Credentialing Specialist at multiple levels. You will execute credentialing research, data validation, and compliance checks to support LicenseManager Pro and SanctionCheck operations.

The role spans levels I–IV with increasing independence and mentorship responsibilities. Candidates join Global Shared Services with a flexible path across process areas, building cross-functional expertise and contributing to quality assurance.