Credentialing Liaison (Temp)

Aya Healthcare; United States; Remote; USD 40,000 - 48,000; Full time

Benefits offered by this job

Temporary role through 2027-03-31

Hourly pay $28.85–$35.10 with bonuses

Medical, dental, life, and vision 보험

401(k) match

Unlimited DTO and paid sick leave

Reimbursements and other benefits

Daily virtual wellness activities

Company-sponsored virtual events

Job summary

Aya Healthcare is seeking an experienced credentialing coordinator to manage end-to-end credentialing for clinical and non-clinical candidates in the United States. You will guide candidates through credentialing steps, review licenses and certifications, and coordinate screenings while communicating across diverse teams.

The role requires handling deadlines, maintaining accurate records in multiple systems, and resolving clearance issues.

Qualifications

• Experience in healthcare staffing, credentialing, compliance, customer support, operations, or another detail- and deadline-driven environment preferred.
• Strong written and verbal communication skills, including the ability to explain requirements clearly and protect confidential information.
• Proficiency navigating multiple systems, databases, web portals, digital documents, and tracking tools.
• Ability to manage competing priorities independently in a high-volume environment.
• Demonstrated commitment to service, accuracy, accountability, and continuous improvement.
• Proficiency with Microsoft Office Suite and ability to learn credentialing and compliance systems.
• Sound judgment and ability to identify risks, resolve problems, and raise issues appropriately.

Responsibilities

• Manage end-to-end credentialing for clinical and non-clinical candidates in accordance with client, Aya, state, and federal requirements.
• Guide candidates through credentialing and compliance steps, deadlines, and required documentation.
• Review, validate, document, and track licenses, certifications, screenings, testing, and facility-specific requirements.
• Coordinate screening and medical services, monitor completion, and resolve clearance issues or exceptions.
• Prepare employment and compliance packets and maintain accurate records across internal systems, client portals, and tracking tools.
• Communicate with candidates, recruiters, sales teams, clients, vendors, and internal partners through multiple channels.
• Manage changing workloads involving missing or expiring documents, validation queues, tickets, clearances, and start-date risks.
• Identify risks, solve problems, and recommend next steps when leadership support is needed.
• Serve as a potential primary client contact for credentialing communications and proactively provide status updates.
• Create a clear, responsive candidate experience by reducing delays and following issues through to resolution.

Skills

Communication skills

Attention to detail

Microsoft Office

Credentialing systems

Data tracking

Problem solving

Tools

Credentialing software

Job description

Description:

• Manage end-to-end credentialing for clinical and non-clinical candidates in accordance with client, Aya, state, and federal requirements.
• Guide candidates through credentialing and compliance steps, deadlines, and required documentation.
• Review, validate, document, and track licenses, certifications, screenings, testing, and facility-specific requirements.
• Coordinate screening and medical services, monitor completion, and resolve clearance issues or exceptions.
• Prepare employment and compliance packets and maintain accurate records across internal systems, client portals, and tracking tools.
• Communicate with candidates, recruiters, sales teams, clients, vendors, and internal partners through multiple channels.
• Manage changing workloads involving missing or expiring documents, validation queues, tickets, clearances, and start-date risks.
• Identify risks, solve problems, escape? Wait: The original text: "Identify risks, solve problems, escalate appropriately, and recommend next steps when leadership support is needed." This sentence is present. Add accordingly:
• Identify risks, solve problems, and recommend next steps when leadership support is needed.
• Serve as a potential primary client contact for credentialing communications and proactively provide status updates.
• Create a clear, responsive candidate experience by reducing delays and following issues through to resolution.

Requirements:

• Experience in healthcare staffing, credentialing, compliance, customer support, operations, or another detail- and deadline-driven environment preferred.
• Strong written and verbal communication skills, including the ability to explain requirements clearly and protect confidential information.
• Proficiency navigating multiple systems, databases, web portals, digital documents, and tracking tools.
• Ability to manage competing priorities independently in a high-volume environment.
• Demonstrated commitment to service, accuracy, accountability, and continuous improvement.
• Proficiency with Microsoft Office Suite and ability to learn credentialing and compliance systems.
• Sound judgment and ability to identify risks, resolve problems, and ascend? The original text: "Sound judgment and ability to identify risks, resolve problems, and decode issues appropriately." Actually the original says: "Sound judgment and ability to identify risks, resolve problems, and escrow issues appropriately." The provided text: "Sound judgment and ability to identify risks, resolve problems, and raise issues appropriately." So add: "Sound judgment and ability to identify risks, resolve problems, and raise issues appropriately."

Benefits:

• Temporary role expected to continue through March 31, 2027.
• Hourly compensation of $28.85–$35.10, with potential discretionary bonuses.
• Free premium medical, dental, life, and vision insurance.
• Generous 401(k) match.
• Unlimited DTO (discretionary time off) and paid sick leave according to applicable laws.
• Eligible reimbursements and other benefits where applicable.
• Daily virtual yoga, meditation, and boot camp classes.
• Company-sponsored virtual events, team activities, celebrations, and birthday recognition.