Credentialing Assistant

Travel Nurse Across America, LLC; Northern (KY); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, LTD

Legal Assistance, Identity Protection,

Retirement Plan with Employer Match

Job summary

Travel Nurse Across America, LLC is seeking a Credentialing Assistant to provide administrative support to the Credentialing team. You will manage clinician records, process compliance tasks, and assist in maintaining pending and active files across multiple business lines.

You’ll handle NPDB registrations, I-9/VIS and E-verify processes, monthly roster reviews, reimbursements, and cross-training across HCS, MSP, and agency lines. Collaborative, detail-focused candidates thrive here.

Qualifications

• High school diploma or equivalent
• 1+ year of experience in a similar role
• Proficient in MS Word, Excel, and Outlook
• Ability to learn new systems quickly
• Excellent attention to detail
• Ability to work in a fast-paced and complex environment

Responsibilities

• Maintain CE Direct account and set up Clinician accounts as needed
• Enter, process, and renew NPDB registrations
• Assist Clinicians with I-9 forms and document verification
• Complete E-verify for new hires and reverification for rehires
• Monitor expiring items and provide daily status updates to Clients
• Escalate at-risk items and provide weekly expiring-compliance reports
• Manage and collect renewal compliance requirements
• Review state rosters monthly to remove Clinicians
• Run IDFPR monthly reporting
• Enter/maintain Clinician data in E-notify/Nursys roster
• Complete SSN verifications via SSA as needed
• Review and process reimbursements to ensure guidelines
• Participate in 1+ cross-training sessions per year
• May float to other business lines as needed

Skills

Attention to detail

Learning new systems

Time management

Fast-paced environment

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Outlook

Job description

The Credentialing Assistant provides administrative and clerical support to the Credentialing team by managing documentation, processing compliance and verification tasks, and assisting in the maintenance of pending and/or active Clinician files. Specific duties and responsibilities may vary based on the business line supported (Agency — Nursing & Allied, MSP, HCS, and Locums) and will be assigned accordingly.

Works closely with Credentialing team, Clients, and Clinicians depending on the business line they are supporting.

What you’ll be doing

• Maintains CE Direct account including setting up Clinicians accounts as needed
• Enters, processes, and renews National Practitioner Data Bank (NPDB) registrations
• Assists Clinicians with completing the I-9 form along with a visual inspection of supporting documents.
• Completes E-verify for new hires and reverification for rehires, within established guidelines and time frames
• Monitors expiring lists to/from Clients in order to provide daily status updates
  • Provide appropriate escalation of “at risk” items in the event they may impact Clinician’s assignments
  • Provide weekly reporting of expiring compliance items for client and/or Client Relations team as assigned
  • Manage/collect compliance requirements due for renewal
• Reviews state rosters monthly to remove Clinicians as needed
• IDFPR monthly reporting
• Enters and maintains Clinicians into E-notify/Nursys roster
• Completes SSN verifications via SSA as needed
• Reviews and processes all reimbursements to ensure that guidelines are followed
• Encouraged to participate in 1+ cross-training sessions per year (HCS, Locums, MSP, or agency) to support our shared services model
• May be required to float to various business lines depending on business needs

Uphold our Core Values

• Own Your Relationships – Be someone others can count on. Strengthen connections through reliability, trust, and communication.
• Obsess Over the Experience – Create experiences that make people feel valued — every conversation, every interaction, every time.
• Own the Outcome – We hold ourselves accountable for outcomes — not just effort. Through focus, follow-through, and a commitment to improvement, we achieve results that advance our mission.
• Act with Integrity and Respect – We do what’s right—for our clients, clinicians, and each other. We treat everyone with honesty, empathy, and respect, no matter the circumstance.

What we’re looking for

• High school diploma or equivalent
• 1+ year of experience in a similar role
• Proficient in MS Word, Excel, and Outlook
• Ability to learn new systems quickly
• Excellent attention to detail
• Ability to effectively work in a fast-paced and complex environment, maintaining a sense of urgency

Will accept any suitable combination of education, training, and experience

It would be nice to have

Knowledge of medical terminology and familiarity with occupational health

Benefits (Start Day 1!):

• Medical, Dental, Vision, Life, and Long-Term Disability
• Legal Assistance, Identity Protection, Pet Coverage
• Retirement Plan with Employer Match

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.