Credentialing and Human Resources Assistant

Asian Pacific Health Care Venture, Inc.; Los Angeles (CA); On-site; USD 46,000 - 62,000; Full time

Job summary

Asian Pacific Health Care Venture, Inc. is seeking a Credentialing and HR Assistant to support daily HR operations, credentialing, recruitment, onboarding, benefits administration and recordkeeping.

The role includes monitoring CredentialStream data, enrolling staff in CPR, running 340B portal reports, SAM debarment checks, and coordinating interviews and tests. Strong MS Office skills and confidentiality are essential.

Qualifications

• Associates degree or 2 years HR/administrative experience required.
• Experience handling confidential information with appropriate discretion.
• Strong written and verbal communication skills required.
• Must take initiative and be self-directed.
• Demonstrated ability to adapt to changing priorities.
• Organizational and detail-oriented work style.
• Ability to work in a fast-paced environment under deadlines.
• Proficient with MS Office (Word, Excel, PowerPoint).

Responsibilities

• Credentialing and Privileging duties in CredentialStream; monitor licenses and certifications.
• Update workforce status in CredentialStream as staff leave or are terminated.
• Enroll staff in CPR training and update CPR certificates.
• Run Walgreens 340B Portal reports and save to HR drive monthly.
• Perform SAM debarment checks and document results.
• Place job ads and conduct onboarding and reference checks.
• Maintain updated job descriptions in Paycom with quarterly checks.
• Organize interviews and coordinate testing for applicants.
• Assist with audits of HR documents and records.

Skills

Microsoft Office

HR administration

Confidential handling

Communication

Team collaboration

Education

Associates degree or 2 years HR/admin experience

Tools

Paycom

Laserfiche

Everbridge

CredentialStream

Fidelity

Job description

SUMMARY:This position provides administrative support of the day-to-day operations of the human resources functions and duties. The Credentialing and HR Assistant carries out responsibilities in the following functional areas: credentialing, recruitment, hiring and orientation, benefits administration, training, performance evaluation, and recordkeeping . Credentialing and HR Assistant shall perform duties based on APHCV’s policies and procedures.APHCV expects all employees to participate in APHCV’s emergency response operations per our emergency policies and procedures.APHCV requires all staff to comply with Standards of Conduct and Compliance Program related policies and procedures. Such compliance is part of this position’s performance evaluation.DUTIES AND RESPONSIBILITIES:Credentialing and PrivilegingReview Exclusions report in credentialing system (CredentialStream), report any red flags, if any, and update records every 3rd Friday of the monthMonitor and update, as needed, in credentialing system (CredentialStream) workforce’s licenses, certifications and/or health record in the systemUpload new workforce information in from HR systems into credentialing system (CredentialStream) every 10th of the monthUpdate workforce’s status in credentialing system (CrednetialStream) from Active to In-Active as soon as they leave or being terminatedEnroll staff to CPR certification training/re-training and update their CPR certification in credentialing system (CredentialStream)Update by either enrolling or terminating, as needed, provider(s) in Walgreens 340B PortalRun Walgreens 340B Prescriber report and save it in HR shared drive and in Nursing Triage Hub collaboration page every 3rd Friday of the month.Conduct SAM debarment check for all staff every month with proper documentation and provide a report to Credentialing and HR CoordinatorRecruitment, Hiring and OrientationPlace job ads in recruitment sites as agreed upon with HR Manager, Credentialing and HR Coordinator and hiring supervisor/manager.Communicate on-boarding and credentialing (if applicable) requirements and conducting reference checkAdminister general and job-specific tests for applicants.Organize and arrange interview for applicants, as needed.Ensure that job description is maintained by performing quarterly checks to verify all employees have an updated job description in HR system (Paycom) .Follow-up with managers and supervisors on the completion of staff introductory evaluation. Ensure that introductory evaluations are completed within 3 to 6 months of employee start date.Benefits AdministrationVerify insurance invoices to ensure accurate billing and process payment promptlyMonitor modifications to benefit by enrolling or terminating workforce insurance based on their elections both in HR system (Paycom) and insurance providers and submit report to Credentialing and HR Coordinator (Specialist) and HR Manager.Assist with open enrollment activities for all insurancesCommunicate when vacation and PTO accruals for staff are maxed out and provide information to staff and supervisor.Administer commuter incentive implementation such as travel, training and work from home expense reimbursements, carpool incentives, refer-a-friend recruitment fees, time-off benefit cash out requests, etc.TrainingMaintains training sign-in sheets (google), training acknowledgement forms (Paycom), post-test files and grading (Paycom), training schedule and venue reservation.Assign training acknowledgement forms in HR system (Paycom) to all workforce right after all staff meetingsHR helpdeskIn-charge of responding to HR tickets when HR Generalist and Credentialing and HR Coordinator are not available.Generate report once a month and present at HR monthly meeting.RecordkeepingFile and organize HR related contracts with both internal and external vendors, in digital formatsMaintain workforce records and filing system in digital format both in HR system (Paycom) and cloud storage (Laserfiche)Maintain workforce data integrity in HR system (Paycom) in order to generate accurate reports.Ensure that workforce emergency contact list is maintained and updated on a quarterly basis both in HR system (Paycom) and emergency communication system (Everbridge)Ensure that required forms and attestations assigned through HR system (Paycom) are completed by all workforce regularly, e.g. bi-annual TB symptom survey, annual Conflict of Interest forms, etc.Ensure that workforce vehicle information is updated in HR system (Paycom) and report is generated that is shared with Facility Department quarterlyRegularly review and ensure that all updated HR-related forms are accessible to all workforce in fillable PDF formats, available through HR system (Paycom) and in internal site (The Hub)Provide assistance with audits as they relate to HR Department’s documents and records.Maintain incident report files and develop report to be presented by HR Manager in TQM.Maintain 401(k) Committee Page in The Hub containing 401(k) compliance meeting minutes and staff inquiries regarding 401(k) together with HR responses.Update 401K participants information in Fidelity website, e.g. address, etc.Ensure that all job description in the HR Collaboration page in The Hub contains all employee’s current job description.Other DutiesDraft Credentialing and HR related policies and procedures, as needed.Other duties as assigned by Credentialing and HR Coordinator, HR Generalist and HR Manager.Order lab coats and business cards as requestedPrepare, review and process Credentialing and HR related invoices for payment and mail out checks when readyMinimum of Associates degree or two-year experience in Human Resources or administrative functionExperience in handling confidential information with appropriate diligencePossess professionally acceptable written and verbal communication skillsMust take initiative and be self-directedDemonstrated ability to adapt to rapidly changing prioritiesOrganizational and detail skillsHigh energy level and ability to work in a team environmentAbility to work in a fast paced environment under pressures and strict deadlineAbility to prioritize work well focusing on task that needs to be done timely.Working knowledge of Microsoft Office applications (specially Word, Excel and PowerPoint)HR Procedural requirements:Legal authorization to work in the United StatesA valid California Driver’s license with clean records and access to insured automobileCompletion of APHCV Health Assessment FormCompletion of DOJ background checkSkills Preferred:Multi-tasking and time management skills