Creator Operations Manager, TikTok Local Services

TikTok USDS Joint Venture; Los Angeles (CA); On-site; USD 70,000 - 144,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Short-term and long-term disability

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time

Job summary

TikTok USDS Joint Venture LLC is seeking a skilled creator operations professional in Los Angeles to oversee onboarding and incubation of local service creators, drive growth campaigns, and analyze performance data for optimization. You will collaborate with product, ops, data, and engineering teams to scale creator programs and influence product direction.

Join a team dedicated to protecting user data while expanding local business opportunities in the US market, with a strong emphasis on

Qualifications

• 3 years of experience in creator management, creator strategy, or in-house creator/Influencer operations at a technology company.
• Outstanding communication and demonstrated experience in cross functional collaboration.
• A self-driven, entrepreneurial mindset with bias towards action.
• Highly analytical mindset with a strong understanding of creator performance metrics.

Responsibilities

• Oversee TikTok local service creator's onboarding, incubation, and operational workflows to enhance content production quality and efficiency
• Develop and implement campaign strategies, online & offline programs to drive creator growth, engagement, and monetization opportunities
• Analyze performance data to identify opportunities for growth and optimization
• Collaborate with cross-functional teams (e.g. Product, Ops, Data, ENG) to streamline operations and scale creator programs effectively; Provide input on product roadmap and feature enhancements

Education

Bachelor's degree or above

Job description

Responsibilities

With the mission of "Inspiring New Life and Helping Good Business", TikTok Local Services is committed to becoming the most trusted local services platform for users and partners.

Through POI, Video, LIVE, Search, and other product forms, TikTok's Local Service aims to connect merchants, service providers, creators and users creatively, making the daily life experience unique, richer, and more efficient.

The USDS Local Services team manages location-based databases and services with the goal of helping local businesses connect with millions of users. By addressing unmet needs, the team plays a vital role in supporting and growing our community in the US market, while protecting U.S user data and privacy.

Responsibilities:

• Oversee TikTok local service creator's onboarding, incubation, and operational workflows to enhance content production quality and efficiency
• Develop and implement campaign strategies, online & offline programs to drive creator growth, engagement, and monetization opportunities
• Analyze performance data to identify opportunities for growth and optimization
• Collaborate with cross-functional teams (e.g. Product, Ops, Data, ENG) to streamline operations and scale creator programs effectively; Provide input on product roadmap and feature enhancements

Qualifications

Minimum Qualifications

• Bachelor's degree or above
• 3 years of experience in creator management, creator strategy, or "in-house" creator/Influencer operations at a technology company
• Outstanding communication and demonstrated experience in cross functional collaboration
• A self-driven, entrepreneurial mindset with bias towards action
• Highly analytical mindset with a strong understanding of creator performance metrics

Preferred Qualifications

• Experience working with global cross functional teams
• Robust business acumen, with the ability to understand and contribute to overall ecosystem growth and strategy
• Proficiency in utilizing querying and analytical tools (e.g. SQL) and conducting data analysis

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $70304 - $143556 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

• medical, dental, and vision insurance
• a 401(k) savings plan with company match
• paid parental leave
• short-term and long-term disability coverage
• life insurance
• wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.