Creator Customer Experience Specialist (Fully Remote)

Devotion; United States; Remote; USD 52,000 - 76,000; Full time

Job summary

Devotion seeks a creator operations coordinator to support creators across its ecosystem, handling communications, logistics, and AI-enabled workflows. You will engage with creators to ensure they feel valued and supported.

Join a fast-paced team at the intersection of creator operations and AI, coordinating multi-channel support and ensuring timely follow-ups while improving internal tooling. This role offers remote work across the US with standard business hours.

Qualifications

• 1–2 years of experience in a fast-paced environment.
• Exceptional communication skills.
• Familiarity with creator ecosystems.
• Comfortable using AI tools and working US business hours from any location.

Responsibilities

• Manage creator support across email, SMS, social, and other channels.
• Coordinate gifting logistics and creator follow-ups across brand programs.
• QA AI-powered workflows and improve internal tools.

Skills

Experience: 1-2 years

Excellent communication

Familiar with creator ecosystems

Comfortable using AI tools

Job description

• Devotion builds creator ecosystems for consumer brands using AI and cultural expertise.
• Founded by ex-TikTok and Parade leaders, backed by top-tier investors.

The Role:

• Support creators across the Devotion ecosystem and ensure they feel valued.
• Work at the intersection of creator operations, customer experience, and AI workflows.

What You'll Do:

• Manage creator support across email, SMS, social, and other channels.
• Coordinate gifting logistics and creator follow-ups across brand programs.
• QA AI-powered workflows and improve internal tools.

Who You Are:

• 1-2 years of experience in a fast-paced environment.
• Exceptional communication skills and familiarity with creator ecosystems.
• Comfortable using AI tools and working US business hours from any location.

Devotion builds creator ecosystems for consumer brands using AI and cultural expertise. Backed by top-tier investors and founded by ex-TikTok and Parade leaders, it has generated over a billion impressions and hit seven-figure revenues.