Creative Services Manager

Creative Cove Inc.; Needham (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Creative Cove Inc. is seeking a Creative Services Manager to lead and manage creative projects in Needham, Massachusetts. The successful candidate will have over 5 years of project management experience in creative, agency, or marketing environments, and proficiency in tools like Wrike. Responsibilities include leading complex projects, managing resource scheduling, and ensuring quality and timely deliverables while working with multiple stakeholders. This role offers a five-month contract with potential for extension.

Qualifications

• 5+ years of project management experience in creative, agency, or marketing environments.
• Proven track record managing campaigns from concept to execution with multiple stakeholders.
• Confidence working in a high-velocity environment.

Responsibilities

• Lead a mix of fast turn and complex creative projects.
• Guide meetings with clarity and set clear expectations.
• Manage resource scheduling for various creative teams.
• Communicate regularly with all necessary teams.

Skills

Project management

Organizational skills

Wrike proficiency

Experience in creative/agency environments

Ability to manage multiple projects

Tools

Wrike

Job description

Our South Shore CPG client is looking for a Creative Services Manager with 5+ years' experience for a five month contract; you'll be working between different creative departments tracking and scheduling on print and some digital projects in across multiple offices Wrike experience preferred or similar project management tools as well as some experience in the retail or CPG industry and experience managing agency relationships and working on launches required for this position.

Day in the life:

• Lead a mix of fast turn and complex creative projects from start to finish
• Guide meetings with clarity while consistently setting expectations and keeping projects forward focused.
• Work across multiple departments including creatives, marketers, product development, content producers, and global teams
• Manage resource scheduling for the concept, content and design teams.
• Quickly assign incoming work based on availability and skillset to ensure all project timelines are met.
• Monitor projects and workloads, working with teams and staff to adjust assignments and deadlines accordingly. A thorough understanding of team capacity is required in order to make decisions about handling work internally or externally; decision maker on when to outsource projects
• Maintain systems and practices that make it clear who is responsible for what task.
• Communicate regularly with all necessary teams to ensure people have visibility into the status of their work.
• Manage the day-to-day planning on assigned projects with Project Manager and/or Account team.
• Weekly connection meetings with all members of creative team to ensure schedule and resourcing alignment
• Lead the process and work with different departments to recruit and develop relationships with a trusted group of partners and freelancers in all areas of our business to enhance creativity, skillset, capacity, and value for all
• Working with team leads to proactively seek required skillsets for future projects and client needs
• Manage administrative tasks for all partners including, onboarding, quotes, work confirmation and invoicing/payment
• General understanding of project financials. You’ll be required to work closely with the Accounts team to review project budgets, partner quotes to deliver profitable projects that maintain targets
• Ongoing management and improvement of processes related to the freelance network
• Ensuring legal and administrative aspects of outsourced projects have been considered including insurance, licenses, non-disclosure agreements, contracts and releases
• Work with department leads to ensure team workflow is running efficiently and all projects are delivering value to client
• Work with department leads to ensure quality thresholds are achieved as determined by creative departments
• Track details and manage resources to keep projects on time and budget
• Serve as the final checkpoint before deliverables move forward.

Looking for:

• 5+ years of project management experience in creative, agency, or marketing environments
• A proven track record managing campaigns from concept to execution, with multiple stakeholders and multiple revisions
• Proficiency with Wrike
• Master-level organizational skills
• Confidence working in a high-velocity environment
• Ability to manage multiple projects at once