Creative Services Manager

Tempaper; Brick Township (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Tempaper & Co. in Brick Township, NJ seeks an organized Creative Services Manager to oversee the Art Department and retail art programs. You will manage product development workflows from artwork handoff through pre-production and final approval, ensuring projects are completed on schedule.

You will supervise a Jr. Graphic Designer and a Production Specialist, coordinating with Design Director, Sales, and external vendors to execute the creative direction while preserving final aesthetics.

Qualifications

• Experience in creative operations, art production, or product development.
• Fluency in Adobe Illustrator and Photoshop.
• Knowledge of digital printing processes and color management.
• Experience with wide-format digital printing equipment (HP, Mimaki).
• Strong organizational and time-management skills.
• Experience managing employees, workloads, or project teams.

Responsibilities

• Manage timelines and workflows for new product development, artwork, sampling, strike-offs, and approvals.
• Coordinate artwork handoffs, revisions, SKU setup, packaging, and production requirements.
• Review pre-production samples for color, imagery, and consistency with approved creative direction.
• Identify discrepancies and coordinate revisions with internal teams and vendors.
• Ensure products meet quality standards, specifications, and retailer requirements.
• Manage project schedules across the Art Department and retail art programs.
• Apply knowledge of digital printing processes to coordinate artwork preparation, file setup, color accuracy, and print quality.
• Understand wide-format digital printing workflows and equipment (HP and Mimaki).
• Troubleshoot artwork and print-production issues and coordinate solutions with the production team.
• Maintain accurate artwork files, CADs, product documentation, approvals, and project records.
• Identify opportunities to improve production workflows and efficiency.
• Oversee workload and priorities of two direct reports (Jr. Graphic Designer and Production Specialist).
• Coordinate workloads to meet product development, custom order, and production timelines.
• Collaborate with Design, Creative, Sales, Marketing, and external production partners.

Skills

Adobe Creative Suite

Adobe Illustrator

Photoshop

Project management

Communication

Tools

HP printers

Mimaki printers

CAD software

Job description

Tempaper & Co. is seeking an organized, detail-orientedCreative Services Managerto oversee the processes, schedules, and coordination that support the Art Department and retail art programs. This role manages product development workflows from artwork handoff through pre-production and final approval, ensuring projects are completed accurately, efficiently, and on schedule.

TheCreative Services Managersupervises two team members: a Jr. Graphic Designer who supports pre-production and creative assets, and a Production Specialist responsible for operating in-house digital printing equipment for custom wallpaper orders and preparing CADs for art collections.

This position requires strong working knowledge of Adobe Creative Suite, digital printing processes, and wide-format printing equipment, including HP and Mimaki printers. The ideal candidate understands how artwork moves from design files through color management, print production, and final approval.

Working closely with the Design Director, Sales, Product Development, and external vendors, this person will manage execution of the established creative direction while leaving design concepts and final aesthetic decisions to the Design Director.

Key Responsibilities

Art & Product Development

• Manage timelines and workflows for new product development, artwork, sampling, strike-offs, and approvals.
• Coordinate artwork handoffs, revisions, SKU setup, packaging, and production requirements.
• Review pre-production samples for color, imagery, and consistency with approved creative direction.
• Identify discrepancies and coordinate revisions with internal teams and vendors.
• Ensure products meet quality standards, specifications, and retailer requirements.

Creative Operations & Digital Printing

• Manage project schedules, priorities, and deadlines across the Art Department and retail art programs.
• Apply knowledge of digital printing processes to coordinate artwork preparation, file setup, color accuracy, and print quality.
• Understand wide-format digital printing workflows and equipment, including HP and Mimaki printers.
• Troubleshoot artwork and print-production issues and coordinate solutions with the production team.
• Maintain accurate artwork files, CADs, product documentation, approvals, and project records.
• Identify opportunities to improve production workflows, organization, and efficiency.

Team Management

• Manage and prioritize the workloads of two direct reports, providing direction, support, and accountability.
• Oversee the Jr. Graphic Designer responsible for pre-production support and creative assets, including imagery and strike-off forms.
• Oversee the Production Specialist responsible for in-house digital printing of custom wallpaper orders and CAD development for art collections.
• Ensure both roles have clear priorities, deadlines, and deliverables.
• Coordinate workloads across the team to meet product development, custom order, and production timelines.

Cross-Functional Coordination

• Work closely with Design, Creative, Sales, Marketing, Product Development, and external production partners.
• Communicate project needs, outstanding approvals, and production issues clearly and proactively.
• Ensure projects progress efficiently from creative handoff through final approval and production readiness.

Qualifications

• Experience in creative operations, art production, graphic design, or product development.
• Fluency in Adobe Creative Suite, particularly Adobe Illustrator and Photoshop, and related design programs.
• Working knowledge of digital printing processes, including file preparation, color management, and print quality control.
• Experience with wide-format digital printing equipment, preferably HP and Mimaki printers.
• Understanding of design principles, color, imagery, and visual quality.
• Ability to review samples against established creative direction and identify inconsistencies.
• Experience coordinating artwork, samples, strike-offs, production approvals, and vendor deliverables.
• Experience managing employees, workloads, or project teams.
• Strong organizational, communication, problem-solving, and time-management skills.
• Exceptional attention to detail and the ability to manage multiple projects simultaneously.

Success in This Role

The successful candidate will keep projects organized and on schedule, manage team priorities, maintain accurate documentation, and identify issues before production. They will bring strong design-software and digital-printing knowledge to the pre-production process, ensuring artwork and samples meet established creative and production standards while supporting the vision of the Design Director and Creative Officer.