Creative Services Leader – Remote-Eligible

Mathematica, Inc.; Cambridge (MA); Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Benefits package

Remote eligible

Job summary

Mathematica, Inc. seeks a Creative Services Manager (Remote Eligible) to lead a team of designers and creative professionals dedicated to accessible, high-quality visual communications that support organizational and client objectives.

The role combines creative direction, people management, and strategic use of emerging technologies, including AI-enabled design tools. The ideal candidate translates complex information into compelling visual narratives and drives continuous improvement.

Qualifications

• Bachelor's degree in Graphic Design, Visual Communications, or related field, or equivalent professional experience.
• At least seven years of experience in creative services, graphic design, or related disciplines.
• Demonstrated experience leading teams and managing complex creative projects.
• Experience in professional services, consulting, research, client services, or similarly complex environments preferred.
• Expertise in graphic design, creative direction, visual storytelling, and information design across print and digital platforms.
• Strong proficiency with Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and Microsoft Office applications on a Microsoft Windows platform.
• Proven success leading creative teams, managing multiple priorities, and mentoring design professionals.
• Experience establishing design standards, brand governance, and accessible design practices, including Section 508 compliance.
• Strong operational skills in project management, budgeting, resource allocation, and workflow optimization.
• Demonstrated ability to leverage emerging technologies, including AI-enabled creative tools, to improve quality and productivity.
• Exceptional communication, collaboration, and stakeholder management skills.

Responsibilities

• Lead the creation of accessible, high-impact visual communications across print and digital channels, including reports, presentations, infographics, data visualizations, and multimedia content.
• Provide creative direction while contributing directly to design projects as needed.
• Maintain and evolve design standards, brand guidelines, templates, and visual assets to ensure quality and consistency.
• Manage, coach, and develop a team of creative professionals, fostering collaboration, innovation, and professional growth.
• Oversee project intake, resource planning, workload management, budgets, and quality assurance to ensure successful project delivery.
• Manage external creative partners and vendors as needed.
• Improve creative workflows, processes, and self-service tools to enhance efficiency and scalability.
• Evaluate and implement emerging technologies, including AI-powered design tools and automation solutions.
• Partner with stakeholders across communications, research, technology, and business teams to develop effective communication solutions.
• Serve as a trusted advisor on visual storytelling, information design, accessibility, and brand strategy.

Skills

Creative leadership

Graphic design

Visual storytelling

Project management

Accessibility

AI tools

Education

Bachelor's degree in Graphic Design or related field

Tools

Adobe Creative Cloud

InDesign

Illustrator

Photoshop

Microsoft Office

Job description

Mathematica, Inc. seeks a Creative Services Manager (Remote Eligible) to lead a team of designers and creative professionals dedicated to accessible, high-quality visual communications that support organizational and client objectives.

The role combines creative direction, people management, and strategic use of emerging technologies, including AI-enabled design tools. The ideal candidate translates complex information into compelling visual narratives and drives continuous improvement.