Remote Creative Services Lead: Data Viz & Accessibility

Mathematica; Ann Arbor (MI); Remote; USD 100,000 - 125,000; Full time

Job summary

Mathematica seeks a Creative Services Manager to lead a team of designers delivering accessible, high-quality visuals for reports, infographics, and multimedia content. You will set design standards, guide cross-functional partnerships, and mentor staff while embracing AI-enabled tools to improve outcomes.

The role combines strategic leadership with hands-on design, focusing on brand governance, accessibility, and scalable design systems within a professional services environment.

Qualifications

• Bachelor's degree in Graphic Design, Visual Communications, or related field.
• 7+ years of progressive experience in creative services.
• Experience leading teams and managing complex projects.
• Experience in professional services, consulting, research, client services, or similarly complex environments preferred.
• Expertise in graphic design, creative direction, visual storytelling, and information design across print and digital platforms.
• Strong proficiency with Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and Microsoft Office applications on a Microsoft Windows platform.
• Proven success leading creative teams, managing multiple priorities, and mentoring design professionals.
• Experience establishing design standards, brand governance, and accessible design practices, including Section 508 compliance.

Responsibilities

• Creative direction and hands-on design: lead accessible, high-impact visuals across print and digital channels.
• Contribute to design projects as needed while maintaining standards and templates.
• Oversee budgets, schedules, quality assurance, and vendor relationships.
• Team leadership and talent development: mentor designers, manage workloads, and drive collaboration.
• Oversee project intake, resource planning, and workflow optimization to ensure delivery.
• Coordinate with external partners and vendors as required.
• Creative operations and technology innovation: improve workflows and self-service tools; evaluate emerging tech including AI tools.
• Lead adoption of AI-powered design tools to improve quality and productivity.
• Strategic consultation and cross-functional partnership: collaborate with stakeholders to develop effective visual storytelling and brand strategy.
• Act as trusted advisor on information design, accessibility, and cross-team communications.

Skills

Leadership

Creative direction

Stakeholder management

Project management

Communication

AI design tools

Education

Bachelor's degree in Graphic Design

Tools

Adobe Creative Cloud

MS Office

Figma

Job description

Mathematica seeks a Creative Services Manager to lead a team of designers delivering accessible, high-quality visuals for reports, infographics, and multimedia content. You will set design standards, guide cross-functional partnerships, and mentor staff while embracing AI-enabled tools to improve outcomes.

The role combines strategic leadership with hands-on design, focusing on brand governance, accessibility, and scalable design systems within a professional services environment.