Creative Services Lead — Campaigns & Client Alignment

Vox Media, LLC; New York (NY); Hybrid; USD 80,000 - 85,000; Full time

Job summary

Vox Media’s Creative Services Manager role is based in New York and will liaise with internal teams to manage campaign development from start to finish. You will act as the client-facing representative, translating feedback, aligning creative outputs with brand goals, and ensuring timely delivery of all campaign elements.

The position is a temporary, full-time assignment lasting approximately five months, with remote and hybrid flexibility on a case-by-case basis.

Qualifications

• 3-4+ years of experience executing creative advertising campaigns in a client-facing role.
• Experience with creative production processes across video, design, and copy.
• Proven ability to simplify production language for brand partners.
• Strong client communication and writing skills.
• Excellent public speaking and presentation abilities.

Responsibilities

• Liaise with internal creative teams to ensure campaign expectations and scope obligations are met.
• Serve as the single client-facing point of contact for creative needs and maintain client happiness.
• Communicate and translate client feedback to Vox Media teams with clear direction.
• Oversee production from all teams to ensure campaigns run smoothly and on time.
• Provide education to brand partners to simplify production language.
• Escalate challenges with proposed solutions to Creative Services leadership.

Skills

Client-facing communication

Creative production knowledge

Production language simplification

Public speaking

People skills

Deadline-driven

Emotional intelligence

Strategic thinking

Job description

Vox Media’s Creative Services Manager role is based in New York and will liaise with internal teams to manage campaign development from start to finish. You will act as the client-facing representative, translating feedback, aligning creative outputs with brand goals, and ensuring timely delivery of all campaign elements.

The position is a temporary, full-time assignment lasting approximately five months, with remote and hybrid flexibility on a case-by-case basis.