Creative Services Coordinator

Case-Mate; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Case-Mate seeks a Product Image Specialist to ensure imagery is accurate, retailer-ready, and delivered on time. You will blend expert Photoshop production with hands-on coordination of overseas studios that prepare our product image sets, set standards, assign work, and inspect files before assets reach retail partners.

You will collaborate with Product Development, E-commerce, Sales, and Marketing to gather inputs, improve briefs, and maintain a clear workflow across time zones.

Qualifications

• Four or more years of experience in product-image production, high-end retouching, e-commerce imaging, or a related discipline within a high-volume consumer-products environment.
• Expert-level Adobe Photoshop skills, including advanced selections and masking, color correction, compositing, non-destructive editing, and production automation.
• Experience creating retailer-ready image sets while working within detailed technical specifications and brand standards.
• Experience directing, coordinating, or quality-checking work produced by overseas studios, vendors, or distributed production teams.
• Strong working knowledge of digital asset management, file naming, metadata, version control, and archival practices.
• An exceptional eye for detail and the ability to catch product inaccuracies, color shifts, alignment issues, and inconsistent finishing.
• Serious organization and follow-through, with the ability to manage a high volume of assets and overlapping deadlines.
• Clear written communication that turns visual feedback into specific, actionable revision instructions.
• A portfolio that demonstrates polished product retouching, image-set consistency, and technically accurate e-commerce work.
• Associate or bachelor’s degree in photography, graphic design, imaging, or a related field preferred; equivalent professional experience will be considered.

Responsibilities

• Create and prepare polished, retailer-ready product image sets for e-commerce platforms, retail partners, sales teams, and brand channels.
• Retouch, color-correct, mask, composite, resize, crop, and optimize product images with expert Photoshop skills.
• Oversee day-to-day workflow of overseas studios, from briefs to final acceptance.
• Translate internal and retailer requirements into clear production instructions for overseas partners.
• Review studio output against source products and brand standards; document needed changes and verify revisions.
• Build strong relationships across time zones and ensure smooth handoffs between Atlanta and overseas studios.
• Keep asset trackers current with status, ownership, due dates, revisions, approvals, and readiness.
• Manage image naming, metadata, version control, folder structure, uploads, and archival practices in the DAM system.
• Ensure final files meet dimensions, resolution, color profile, background, format, and product assortment requirements.
• Spot missing assets, incorrect product details, duplicates, and potential issues before launches or deadlines.
• Collaborate with Product Development, E-commerce, Sales, Marketing, designers, and photographers to gather inputs and keep imagery moving.
• Improve studio briefs, Photoshop templates, checklists, naming conventions, and QC practices to reduce errors.

Skills

Detail-oriented

Overseas studio coordination

Project coordination

Production workflow

Image quality assurance

Digital asset management

Education

Associate or Bachelor’s degree in photography/graphic design/imaging

Tools

Adobe Photoshop

Job description

At Case-Mate, the product may be the star—but the image is what gets it noticed. The Product Image Specialist makes sure our imagery is accurate, consistent, retailer-ready, and on time. This role blends expert Photoshop production with hands-on coordination of the overseas studios that prepare our product image sets. You’ll set standards, assign and track work, inspect files closely, and resolve quality issues before assets reach retail, e-commerce, sales, or marketing partners.

The right person knows a beautiful image only works when the product details are right, every technical requirement is met, and the approved asset can be found without launching a search party.

Key Responsibilities

• Create and prepare polished, retailer-ready product image sets for e-commerce platforms, retail partners, sales teams, and brand channels.
• Put your Photoshop expertise to work retouching, color-correcting, masking, compositing, resizing, cropping, and optimizing product images—without sacrificing product or color accuracy.
• Own the day-to-day workflow of our overseas studios, from briefs, priorities, specifications, assignments, and deadlines through feedback, revisions, and final acceptance.
• Turn internal requests and retailer requirements into clear production instructions that overseas partners can execute accurately the first time.
• Review studio output against source products, approved designs, brand standards, and channel specifications; document exactly what needs to change and verify every revised file.
• Build strong working relationships across time zones and create dependable handoffs that keep work moving between the Atlanta team and our overseas studios.
• Keep trackers current and useful, with clear visibility into asset status, ownership, due dates, revision history, approvals, and delivery readiness.
• Bring order to the asset library by managing image naming, metadata, version control, folder structure, uploads, and archival practices within the company’s digital asset environment.
• Make sure final files check every box: dimensions, resolution, color profile, background, format, compression, naming, and product assortment.
• Spot missing assets, inaccurate product details, duplicate files, and other trouble early—before they put a launch or retailer deadline at risk.
• Partner closely with Product Development, E-commerce, Sales, Marketing, graphic designers, and photographers to gather inputs, answer questions, and keep imagery moving.
• Make the process smarter by improving studio briefs, Photoshop templates, checklists, naming conventions, and quality-control practices to reduce errors and repeat revisions.
• Jump in personally to complete or correct priority imagery when studio output or timing does not meet the business need.

What Success Looks Like

• Retailer-ready image sets land complete, accurate, and on schedule.
• Overseas studios get clear direction and consistently meet Case-Mate’s quality and file standards.
• Product and color errors are caught before assets leave the building—or the server.
• Internal teams can quickly see asset status and find the final approved files they need.
• Revision cycles shrink because briefs, feedback, and quality checks are clear, specific, and consistent.

Qualifications

• Four or more years of experience in product-image production, high-end retouching, e-commerce imaging, or a related discipline within a high-volume consumer-products environment.
• Expert-level Adobe Photoshop skills, including advanced selections and masking, color correction, compositing, non-destructive editing, and production automation.
• Experience creating retailer-ready image sets while working within detailed technical specifications and brand standards.
• Experience directing, coordinating, or quality-checking work produced by overseas studios, vendors, or distributed production teams.
• Strong working knowledge of digital asset management, file naming, metadata, version control, and archival practices.
• An exceptional eye for detail and the ability to catch product inaccuracies, color shifts, alignment issues, and inconsistent finishing.
• Serious organization and follow-through, with the ability to manage a high volume of assets and overlapping deadlines.
• Clear written communication that turns visual feedback into specific, actionable revision instructions.
• A portfolio that demonstrates polished product retouching, image-set consistency, and technically accurate e-commerce work.
• Associate or bachelor’s degree in photography, graphic design, imaging, or a related field preferred; equivalent professional experience will be considered.

How We Work

Our values aren’t wall art. They shape how we make decisions, work together, and deliver for our customers.

Hustle

We move fast, act with urgency, and focus on results

Innovation

We challenge the status quo with bold ideas

Passion

We are driven by love for what we do and who we serve

Execution

We deliver high-quality results with precision and accountability

Respect

We collaborate and lead with kindness and professionalism

Case-Mate is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.