Creative Repair Specialist

Surfaceexperts; Durham (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid holidays

Flexible work schedule

Company car

Mentorship opportunities

Job summary

Surfaceexperts in Durham, North Carolina, is seeking a Surface Experts Technician to creatively complete on-site repairs. Ideal candidates should have experience in manual work and possess strong skills in color matching. This role offers a supportive work environment with no required overtime or weekends.

The position includes a base salary with performance-based bonuses, paid training, and a flexible work schedule. Join a local business where artistic talents are celebrated and developed.

Qualifications

• Hands-on experience in manual work such as construction, manufacturing, painting, or sculpting.
• Ability to see, distinguish, and replicate colors.

Responsibilities

• Complete 4 or more creative repairs on-site each day.
• Provide exceptional customer service to tenants and staff.
• Learn and integrate a unique repair process into work routine.

Skills

Hands-on experience

Color matching skills

Customer service

Job description

Do you enjoy making things using your hands? Have hobbies that involve color or 3‑D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.

WE OFFER

• Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem‑solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist questions

DUTIES

In the Field Daily

• Complete 4 or more creative repairs on‑site each day
• Perform work on‑location while displaying good customer service and communication
• Problem‑solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem‑solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one‑of‑a‑kind 5‑step process into your creative routine
• Master each instrument and tool in your personalized tool‑kit
• Flex your artistic talents – each repair requires a unique solution

Qualifications

• Hands‑on experience doing some form of manual work – from construction and manufacturing, to painting or sculpting.
• Must be able to see, distinguish, and replicate colors – a familiarity with color and color matching is integral to our process.

Calling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must. We also welcome applicants with experience as painters, furniture repair and other related professions.