Creative Repair Specialist

Surface Experts of North Austin; Cedar Park (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Bonus based on performance

Company car

Training & development

Opportunity for advancement

Wellness resources

Job summary

Surface Experts of North Austin is seeking a technician to perform on-site color-matching repairs across diverse surfaces, including residential settings. You will work with provided tools to deliver high-quality finishes and maintain strong customer relations.

The role emphasizes creativity, precise color replication, and adherence to a standardized 5-step repair process in a fast-growing, local franchise environment.

Qualifications

• Be open to learn; willingness to develop new trade skills.
• Must be able to see, distinguish, and replicate colors accurately.
• Hands-on experience with manual work is a plus.

Responsibilities

• Complete 4+ on-site creative repairs daily.
• Provide excellent customer service and communicate progress.
• Follow the company’s 5-step repair process with tools provided.

Skills

Color matching

Manual dexterity

Customer service

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Company car
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

• Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Execute these repairs in a variety of surfaces; and on a variety of settings, like apartments, hotels, moving sites, etc.

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Master each instrument and tool in your personalized tool-kit
• Flex your artistic talents – each repair requires a unique solution

Calling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.

REQUIREMENTS:

• Be open to learn
• Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
• Hands-on experience doing some form of manual work is a plus – From construction and manufacturing, to painting or sculpting.

ABOUT SURFACE EXPERTS

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.