Creative Repair Specialist

Surfaceexperts; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible work schedule

Paid holidays and vacation

Paid onboarding training

Mentorship opportunities

Company car and tools provided

Tools Included

Learn a New Trade

Supportive Work Environment

Small Business

Mentorship Opportunities

Dedicated Help Lines

Job summary

A local repair company in Jacksonville is looking for a Surface Experts Technician who enjoys creating with their hands. This full-time role involves completing on-site repairs while providing exceptional customer service. Technicians will receive paid training and learn a unique repair process ideal for those with artistic backgrounds. The company offers a supportive work environment with no required overtime, flexibility in scheduling, and opportunities for skill development. Join a team that values creativity and celebrates achievements.

Qualifications

• Hands-on experience with manual work like construction or artistic tasks.
• Ability to see, distinguish, and replicate colors is essential.
• Ability to see, distinguish, and replicate colors accurately for repairs.

Responsibilities

• Complete 4 or more creative repairs on-site each day.
• Provide excellent customer service during repairs at different locations.
• Follow a unique 5-step repair process.
• Follow Surface Experts' five-step repair process with each job.

Skills

Creativity

Customer service

Color matching

Manual labor

Job description

Full Time • Jacksonville

Do you enjoy making things using your hands? Have hobbies that involve color or 3‑D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as you work creatively to complete repairs, usually in an hour or less.

• Great Work/Life Balance: No required overtime, no nights, no weekends (overtime available)
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand‑new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem‑solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist with questions

Duties

• Complete 4 or more creative repairs on‑site each day
• Perform work on‑location while displaying good customer service and communication
• Problem‑solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem‑solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one‑of‑a‑kind 5‑step process into your creative routine
• Master each instrument and tool in your personalized tool‑kit
• Flex your artistic talents – each repair requires a unique solution

Calling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.

Qualifications

• Hands‑on experience doing some form of manual work – from construction and manufacturing, to painting or sculpting.
• A background in facilities maintenance is helpful but not a deal breaker.
• Must be able to see, distinguish, and replicate colors – a familiarity with color and color matching is integral to our process.

About Surface Experts

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including bathtubs, cabinets, floors, appliances, countertops, furniture, elevator panels… you name it!

• By combining traditional trades with our own original processes and products, we provide long‑lasting repairs that are pleasing to the eye—with a smile.
• Our competitors want to resurface everything— even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customers who save money and time while avoiding adding another damaged surface to the landfill.
• Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!