Creative Ops Lead: Campaign Shoot Production

Socket.dev; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

PHOENIX Retail, LLC is seeking a Creative Ops Specialist to lead campaign photo and video shoot production for the Express brand at the Columbus Corporate Headquarters. You will drive timelines, budgets, and cross-functional collaboration from pre-production through final delivery.

You will partner with Creative, Brand Marketing, Styling, Merchandising, and post-production teams as well as external agencies to ensure on-time, on-budget asset delivery that aligns with creative objectives.

Qualifications

• Bachelor’s degree or equivalent experience in Production, Operations, Traffic, Creative, Marketing, or a related field.
• 3-5 years of experience in creative production, campaign production, creative operations, or marketing project management.
• Experience supporting or leading photo and video shoot production in a brand, retail, fashion, or agency environment.
• Strong understanding of creative marketing workflows, production timelines, and asset delivery processes.
• Experience managing multiple projects simultaneously in a deadline-driven environment.
• Proficiency in Microsoft Word, Excel, and project tracking tools.
• Strong organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills, with the ability to collaborate effectively across multiple cross-functional teams.
• Ability to adapt quickly, problem-solve proactively, and maintain momentum in a fast-paced environment.
• Ability to manage sensitive details, timelines, and approvals with accuracy and professionalism.

Responsibilities

• Lead project timelines, calendars, and key milestones related to campaign photo and video shoots across Express marketing channels.
• Serve as a primary point of contact for photo shoot production planning, ensuring timelines, deliverables, dependencies, and approvals are clearly communicated and managed.
• Coordinate all phases of production, including pre-production, shoot execution, and post-production follow-through.
• Partner with internal creative leaders and cross-functional stakeholders to align on production needs, timing, deliverables, and execution plans.
• Coordinate with external production agencies, photographers, talent teams, or creative vendors to support smooth planning and execution of shoots.
• Build and maintain production timelines including concepting, casting, sample management, logistics, dates, retouching, editing, and asset delivery.
• Manage project tickets, asset requests, approvals, and delivery deadlines to ensure all deliverables are completed on time.
• Schedule and lead Creative Operations and production status meetings to review milestones and risks.
• Facilitate asset review and approval meetings with internal and external stakeholders.
• Support budget oversight for photo shoot production, including estimate tracking and invoices.

Skills

Creative production

Project management

Communication

Timeline management

Budget tracking

Cross-functional

Attention to detail

Collaboration

Problem solving

Education

Bachelor's degree or equivalent experience in Production, Operations, Traffic, Creative, Marketing, or related field

Tools

Microsoft Word

Microsoft Excel

Project tracking tools

Job description

PHOENIX Retail, LLC is seeking a Creative Ops Specialist to lead campaign photo and video shoot production for the Express brand at the Columbus Corporate Headquarters. You will drive timelines, budgets, and cross-functional collaboration from pre-production through final delivery.

You will partner with Creative, Brand Marketing, Styling, Merchandising, and post-production teams as well as external agencies to ensure on-time, on-budget asset delivery that aligns with creative objectives.