Creative Operations Manager

Perplexity; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Perplexity is seeking a Creative Operations Manager in New York to act as the operational backbone of our fast-scaling creative team. You will run production for brand campaigns, GTM launches, shoots, and partnerships, enabling designers and brand leads to stay focused on creative work.

You’ll connect vision to execution by coordinating projects, managing vendors, organizing shoots, and handling licenses and contracts.

Qualifications

• Experience as a producer on an in-house creative or brand team.
• Proven track record coordinating projects on time and on brand.
• Experience managing vendors and contracts.
• Experience organizing shoots and handling licensing/releases.
• Strong program and project management instincts.
• Excellent communication and stakeholder management.
• Familiarity with creative tools and workflows.

Responsibilities

• Coordinate creative projects across teams, owning scopes, timelines, budgets, and delivery.
• Single point of contact for cross-functional partners; triage, scope, deliver.
• Source and manage vendors, contractors, and agencies; negotiate and brief.
• Organize and run shoots end-to-end: casting, location scouting, scheduling, crew, logistics.
• Own licenses, contracts, releases, and rights management.
• Build and run a production workflow and intake process.
• Partner with post-production to ensure assets are delivered on time and to spec.
• Protect the team's focus; reduce operational friction for creatives.

Skills

Creative Producer

Project coordination

Vendor management

Stakeholder comms

Creative workflows

Tools

Figma

Adobe Creative Suite

Job description

About the role

We're looking for a Creative Operations Manager to be the operational backbone of Perplexity's creative team. Our creative output is scaling fast — brand campaigns, GTM launches, shoots, partnerships — and we need someone who can run the production of all of it so our designers, motion designers, and brand leads can stay focused on the creative work.

You'll be the connective tissue between creative vision and real-world execution: coordinating projects across multiple teams, managing vendors and contractors, organizing shoots, and handling the licenses and contracts that keep everything legitimate and on track. You know how to protect creative intent while keeping timelines grounded in reality.

You'll report into the Brand/Creative Studio team and partner daily with Brand, Motion, Web, and our cross-functional partners in Comms, Product Marketing, and Partnerships.

What you'll do

• Coordinate creative projects across multiple teams — owning scopes, timelines, budgets, and delivery so nothing falls through the gaps

• Be the single point of contact for cross-functional partners (Comms, Product Marketing, Partnerships, Events) so requests are triaged, scoped, and delivered

• Source and manage vendors, contractors, freelancers, and external agencies — negotiating, briefing, and keeping relationships strong

• Organize and run shoots end-to-end: casting, location scouting, scheduling, crewing, and on-set logistics

• Own licenses, contracts, releases, and rights management — keeping the team compliant and unblocked

• Build and run a production workflow and intake process that keeps a fast-moving creative team organized without adding bureaucracy

• Partner with post-production to make sure final assets are delivered on time and to spec

• Protect the team's focus — handle the operational weight so creatives can do their best work

What we're looking for

• Experience as a producer on an in-house creative or brand team (e.g., Brand Producer / Creative Producer), ideally at a tech or consumer software company

• A track record coordinating creative projects across teams and keeping them on time, on budget, and on brand

• Hands-on experience managing vendors, contractors, and agencies, including negotiating and managing contracts

• Experience organizing shoots — photo and video — and handling the logistics, licensing, and releases that come with them

• Strong program and project management instincts; you bring order to a fast, ambiguous environment

• Excellent communication and stakeholder management — you keep a lot of people aligned without slowing them down

• Fluency with creative tools and workflows (Figma, Adobe Creative Suite) and the production process from concept to delivery

• Comfort working alongside strong creative leaders — this role is about enabling great creative work, not directing it

Nice to have

• Experience standing up production processes and intake systems from scratch

• Background in both brand/campaign production and event or experiential production

• A network of trusted vendors, photographers, directors, and production partners