Creative Cake Decorator: Elevate Desserts & Guest Service

Giant Eagle, Inc.; Vermilion (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Cake Decorator to make pastries look and taste amazing while delivering unparalleled guest service.

You will create beautiful and delicious art for our guests, helping to make parties a hit and supporting a Bakery team focused on lifelong relationships with customers. You are a team player who thrives in a fast-paced environment, eager to grow toward leadership and inspire those around you with culinary creativity.

Qualifications

• Satisfactory completion of job specific skills assessment.
• 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program

Responsibilities

• Fill tables and cases with cakes by taking product from prep area to sales area.
• Follow proper procedures to ensure store meets out-of-stock percentage goals.
• Apply merchandising principles that will help to generate sales as well as WOW the guest.
• Take special orders from guests over the telephone and in person.
• Maintain quality of product for sale by checking sales area for dates and condition of product.
• Document and/or record daily known loss.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
• Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for.
• Inspire your fellow Team Members and our guests with a passion for food and a willingness to go the Extra Mile to provide the best product.
• Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
• Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met.
• Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met.
• Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product.
• Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation.
• Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors.
• Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags.
• Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product.
• Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries.
• Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes).
• Assist in other areas as required.

Skills

Team player

Customer service

Creativity in cuisine

Leadership potential

Education

No High School diploma required

Job description

Giant Eagle, Inc. is seeking a Cake Decorator to make pastries look and taste amazing while delivering unparalleled guest service.

You will create beautiful and delicious art for our guests, helping to make parties a hit and supporting a Bakery team focused on lifelong relationships with customers. You are a team player who thrives in a fast-paced environment, eager to grow toward leadership and inspire those around you with culinary creativity.