CRC Technician

Herc Rentals; Knightdale (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Tuition reimbursement

Medical, dental, vision coverage

Life insurance

Job summary

Herc Rentals is seeking a Portable Climate Solutions Setup Technician to safely deliver, install, and remove climate control equipment at customer sites. You will ensure equipment is clean, organized, and ready to rent while upholding high safety standards.

The role includes planning daily delivery/pick-up, coordinating with customers and sales teams, and documenting progress using mobile devices. Requires basic HVAC knowledge, a valid driver’s license, and willingness to work overtime.

Qualifications

• Highschool diploma or equivalent.
• 1 year of work experience using mechanical/technical skills.
• Basic equipment knowledge and troubleshooting – HVAC, Evaporative Cooling, Dehumidification, Heating, Air Purification, Remediation and Ventilation.

Responsibilities

• Plan daily delivery and pick-up schedules according to business needs.
• Prepare rental equipment and materials for shipment (yard prep).
• Represent Herc Rentals in communications with customers, Sales, and internal resources.
• Maintain tools and supplies to complete projects.
• Document projects with iPad, laptops, and voice recognition tools; update daily notes and reports.
• Safely drive, load and unload box trucks and vans; work overtime and on-call as needed.
• Attend Herc and manufacturer training as directed.
• Perform other duties as assigned by the manager.

Skills

Safe loading/unloading

Installation/removal of climateControl

Customer communication

Documentation via mobile devices

Problem solving

Team collaboration

Education

Highschool diploma or equivalent

Job description

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

Job Purpose

As a Portable Climate Solutions Setup Technician you will safely deliver, load, and unload equipment. You will provide professional installation and removal of equipment from customer jobsites (Air Conditioning, Evaporative Cooling, Dehumidification, Heating, Air Purification, Remediation and Ventilation). You will have the opportunity to provide excellent customer service and provide solutions to our customers. A critical part of this role is keeping the equipment clean, organized, and green tagged. This, combined with maintaining high operational standards, reducing risk of damage to the equipment. CRC Driver and Service Technicians champion our core competencies which help to deliver our industry leading services such as providing “White Glove” service to all customers, become product experts, ensuring our equipment is ready to rent and be a champion for our safety culture.

What you will do...

• Planning – Plan your daily delivery and pick-up schedule according to business needs
• Yard Prep – Making Sure all rental equipment and necessary material is prepared and ready for shipment.
• Communication – Represent Herc Rentals when communicating with the customers, Sales, and internal resources.
• Maintain tools and necessary supplies to successfully complete projects.
• Use technology such as iPad, laptops, smart phones and Interactive Voice Recognition (i.e. Siri or Google Assistant) to document projects from daily notes, labor logs, progress reports, change orders, and all other necessary documentation for each project
• Strong ability to problem solve and think outside the box independently
• Safely drive, load and unload box trucks and vans
• Ability to work overtime and be on call
• Perform other duties as assigned by the manager.
• Attend all Herc and manufacturer led training as directed

Requirements

• Highschool diploma or equivalent
• 1 year of work experience using mechanical/technical skills
• Basic Equipment knowledge and troubleshooting –HVAC, Evaporative Cooling, Dehumidification, Heating, Air Purification, Remediation and Ventilation
• Ability to lift to 40 pounds and continuously carry 5 pounds
• Valid driver’s license and ability to operate company vehicles, CDL is a plus
• Must be at least 21 years old

Skills

• Skilled in the safe loading, unloading, installation, and removal of climate control equipment at customer sites.
• Ability to maintain equipment cleanliness, organization, and readiness (green-tagged) to ensure high operational standards.
• Strong interpersonal skills with a focus on delivering “White Glove” service and providing effective solutions to customer needs.
• Demonstrated ability to troubleshoot and resolve issues independently with minimal supervision.
• Proficient in using iPads, smartphones, laptops, and voice recognition tools for documentation and communication.
• Clear and professional communication with customers, sales teams, and internal staff.
• Capable of planning daily schedules, managing multiple tasks, and adapting to changing priorities.
• Willingness to work overtime, be on call, and perform additional duties as assigned.

Pay Range:$21.00-$23.00 Per Hour

Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationalorigin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors .