CRC Service Writer

Wyoming Machinery Company; Casper (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Wyoming Machinery Company in Casper is seeking an organized office assistant to support service and payroll tasks. You will greet visitors, screen calls, and manage communications, ensuring timely messages and smooth workflow.

Responsibilities include entering technician timecards, reconciling biweekly payroll, handling filing, travel bookings, and basic clerical duties. A high school diploma and proficient computer skills are required to work effectively with customers and staff.

Qualifications

• High school graduate or equivalent.
• Proficient data entry capabilities.
• Ability to speak, read, write, and understand English.
• Ability to work in a team environment.
• Proficient in use of a desktop computer, including Microsoft Office products.
• Must be able to operate a PC, dealer AS400 computer system, all related software, e-mail, calculator, telephone, fax machine, copy machine, and printer.
• Ability to work with customers in a professional manner and develop/maintain relationships

Responsibilities

• Serve as initial contact, screen calls and visitors.
• Coordinate the flow of communication through the assigned office with staff, the general public, businesses, and others, take messages as appropriate.
• Enter all timecards for technicians.
• Reconciles all payroll entries before payroll is run biweekly.
• Perform miscellaneous typing for the service department.
• Assist with filing from other areas of the shop office.
• Create work order jackets for all cost centers.
• Scan completed work orders.
• Make hotel/flight reservations as needed.
• Perform a variety of general clerical duties including maintaining and filing records, verifying accuracy of information, and recording information.

Skills

Data entry

AS400

Microsoft Office

Teamwork

Customer relationships

English proficiency

PC operation

Education

High school diploma or equivalent

Tools

AS400 system

Job description

ESSENTIAL FUNCTIONS

• Serve as initial contact person, receive and screen calls and visitors.
• Coordinate the flow of communication through the assigned office in an efficient and effective manner with staff, the general public, businesses, and others, take messages as appropriate.
• Enter all timecards for technicians.
• Reconciles all payroll entries before payroll is run biweekly.

ADDITIONAL FUNCTIONS

• Perform miscellaneous typing for the service department.
• Assist with filing from other areas of the shop office.
• Create work order jackets for all cost centers.
• Scan completed work orders.
• Make hotel/flight reservations as needed.
• Perform a variety of general clerical duties including maintaining and filing records, verifying accuracy of information, and recording information.

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

• High school graduate or equivalent.
• Proficient data entry capabilities.
• Ability to speak, read, write, and understand English
• Ability to work in a team environment.
• Proficient in use of a desktop computer, including Microsoft Office products
• Must be able to operate a PC, dealer AS400 computer system, all related software, e-mail, calculator, telephone, fax machine, copy machine, and printer.
• Ability to work with customers in a professional manner and develop/maintain relationships

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

• Office environment; moderate noise level
• Material and equipment directly used: Computer terminals, personal computer, calculator, telephone, fax machine, copy machine, and printers.
• Ability to walk up and down stairs.
• Frequent sitting/standing for long periods using a computer
• Frequent use of hands for simple grasping, pushing, pulling, and writing and typing
• Overtime and varying schedules may be required
• Professional dress code is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.