CRC Program Coordinator 1

Augusta University; Augusta (GA); On-site; USD 53,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid holidays

Job summary

Augusta University is seeking a CRC Program Coordinator I to serve as frontline service representative for cybersecurity clients, guiding a small team of student assistants while collaborating with the CRC Program Manager. The role focuses on operations, risk assessments, and client support across diverse public sector partners.

The position requires a bachelor’s degree in cybersecurity or a related field with at least one year of cybersecurity experience.

Qualifications

• Bachelor’s degree in cybersecurity or related field required; one year of related cybersecurity experience preferred.
• Master’s degree in information technology, cybersecurity, business, or a relevant field is a plus.
• Knowledge of cybersecurity principles, concepts, and frameworks.
• Strong communication, leadership, and confidentiality requirements for coordinating with multiple stakeholders.

Responsibilities

• Coordinate SAV program operations with supervising manager and student assistants.
• Conduct vulnerability assessments and support security testing plan development.
• Synthesize data and prepare reports for CRC leadership and stakeholders.
• Lead, train, and mentor student assistants to ensure high‑quality service delivery.

Skills

Cybersecurity knowledge

Strong communication

Team leadership

Public speaking

Confidentiality

Stakeholder engagement

Education

Bachelor's degree in cybersecurity or related field

Master’s degree in IT/cybersecurity/business (preferred)

Job description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Our distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Our Health Sciences Campus:
1120 15th Street, Augusta, GA 30912
Our Summerville Campus:
2500 Walton Way, Augusta, GA 30904

College/Department Information

Located in downtown Augusta, The Georgia Cyber Center at Augusta University is a wholly unique public/private collaboration. As the only place in the United States where professionals in cyber defense and security work and learn under one roof, our partners include academia, government (federal, state, and local), law enforcement (federal, state, and local), the U.S. Dept of War, the U.S. Dept of Energy, and private sector businesses. The Georgia Cyber Center is designed to meet the growing need for cybersecurity talent in Georgia, the nation, and across the globe. The Georgia Cyber Center is home to certificate, undergraduate, and graduate level programs in cyber security and sciences. The Center also features the cutting edge Georgia Cyber Range, the Cyber Resiliency Center, a 390 seat auditorium, an incubator to foster innovation and entrepreneurship, classrooms, and serves as a hub for technology startups. The Center includes leasable space available to firms and organizations supporting the state's cybersecurity ecosystem who can leverage the center's resources and the convenience of co-location with state, federal, and other industry associates. The state of the art Georgia Cyber Center is the center of gravity for the growing cybersecurity industry in Augusta, Georgia, that is also home to the U.S. Army Cyber Command and U.S. Army Cyber Center of Excellence at Fort Gordon. The Center is located on the Riverfront Campus of Augusta University and houses the School of Computer and Cyber Sciences.

Job Summary

Reporting to the CRC Program Manager, the CRC Program Coordinator 1 serves as the frontline service representative to CRC clients, providing a vast array of cybersecurity services to clients, such as rural hospitals, manufacturers, school districts, and local government organizations. This position will lead, train, and mentor CRC student assistants, and support the Program Manager to ensure seamless CRC operations that deliver professional services to clients.

Responsibilities

• OPERATIONS AND PROGRAM MANAGEMENT:
  • Supports the CRC Program Manager with managing the SAV (site assisted visit) program at the operational level, overseeing 5-10 Student Assistants, while planning and executing 4-5 concurrent CRC SAVs at a time, ensuring standardized quality and consistency across teams.
  • Utilizes and understands SAV workflows, compliance and risk frameworks, and lifecycle management to oversee multiple engagements and manage dependencies.
  • Uses analytical and advisory skills to conduct vulnerability assessments, support the development of security testing plans and methodologies, and recommend remediation strategies.
  • Collaborates with the CRC team and directs the student assistants, execution of comprehensive cybersecurity risk assessments, identification and classification of vulnerabilities and risks, and cybersecurity monitoring services.
• COMMUNICATION, REPORTING, AND DATA SYNTHESIS:
  • Works with the CRC Program Manager to aggregate and synthesize data from Coordinator I teams, pulls required metrics for the CRC Director and Assistant Director, Operations CRC, and produces structured reports and briefings for senior leadership.
  • Develops a strong understanding of SAV operations, reporting standards, metrics, and executive briefing processes.
  • Utilizes skills in communication, synthesis, and stakeholder engagement to assist the CRC Program Manager in representing subordinate team operational status to senior leadership.
• LEADERSHIP AND PROFESSIONAL DEVELOPMENT:
  • Manages between five to ten Student Assistants who pull and synthesize data as directed by the CRC Program Manager, and briefs senior leadership on program performance, risk, and growth.
  • Seeks continuous knowledge of cybersecurity frameworks and enterprise resiliency policy and governance to help improve CRC services and help inform CRC mission alignment.
  • Develops and employs skills in organization, team leadership, and operational planning to translate enterprise strategy into the successful execution of operations.
  • Supports executive decision-making to progress professional development toward CRC Program Manager and Director-level responsibilities.
• OTHER:
  • Perform other duties as assigned. This role may require occasional travel to support business operations, stakeholder meetings, or project delivery.

Required Qualifications

Bachelors degree from an accredited college or university and a minimum of one year of related experience in the Cybersecurity area.

Preferred Qualifications

• Master¿s degree from an accredited college or university in information technology, computer science, cybersecurity, business, or a relevant field of study
• Industry IT or cybersecurity related certification
• One year of cybersecurity team support experience

Knowledge, Skills, & Abilities

KNOWLEDGE

Knowledge of cybersecurity principles and concepts

Skills

Strong oral and written communication skills

Abilities

• Ability to maintain confidentiality
• Ability to oversee, collaborate with, and motivate peers and staff
• Willingness to develop public speaking ability
• Ability to interface and engage with various staff, customers, and community stakeholders
• Ability to work in a fast-paced and dynamic environment

Shift/Salary/Benefits

• Shift: Days/M-F (Work outside of normal business hours may be required)
• Pay Band: B10
• Salary: Minimum $52,500/annually - $59,050/annually
• Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.
• Recruitment Period: Until Filled
• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer‑friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

This position is also responsible for promoting a customer‑friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco‑free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.