CRC Benefits - New Business Processing Associate (Remote)

206 Centerstone Ins & Fin Svc; California (MO); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Job summary

CRC Group, a leading benefits provider, is seeking an underwriting professional to join our remote team supporting health insurance brokers and carriers.

The role focuses on evaluating cases, enrolling groups, generating quotes, and maintaining confidentiality, with occasional long hours and the requirement to live on the West Coast. Strong Excel/Office skills and knowledge of underwriting principles are essential; prior group health underwriting is preferred.

Qualifications

• High School diploma or equivalent, with at least 1 year in underwriting or related group health insurance.
• Associate degree preferred.
• Working knowledge of medical conditions/terminology and insurance products.
• Basic understanding of underwriting principles.
• Microsoft Office proficiency (Excel, Word, Outlook).

Responsibilities

• Evaluates enrollment materials and detailed medical records to determine underwriting actions.
• Enrolling new groups and members on carrier’s online systems.
• Reviewing final rates, benefit options, and underwriting requirements.
• Contacting agents/brokers when a case has been reviewed to request additional information.
• Generating quotes, based on actual enrollment, to ensure accurate premiums are being sent to the carrier.
• Notifying agents/brokers of overdue premium payments and status of cases, whether the cases are approved, declined, or withdrawn.
• Adhering to Company confidentiality standards of information.
• Assists in the processing of broker of record change letters and licensing for agents to assure new agents are correctly paid, carrier guidelines are followed, and agents/brokers are properly appointed with each carrier.
• Answers necessary Broker questions.
• Keeps abreast of medical conditions/terminology and insurance products.
• Other projects as assigned.
• Occasional long, irregular hours.

Skills

Communication

Confidentiality

Time management

Teamwork

Problem solving

Education

High School diploma or equivalent

Associate degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook/Exchange

Internet Explorer

Job description

Job Overview

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: This role works with employee health insurance brokers and carriers to evaluate new cases and ensure timely approval and processing of applications. This is a remote role; however, successful candidates must live on the west coast. Our teams collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.

Company Overview

At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight and our parent company, CRC Group is currently certified as a Great Place To Work! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.

Responsibilities

Evaluates new case and add-on risks, assuring timely and quality underwriting by:

• Evaluating enrollment materials and detailed medical records to determine underwriting actions.
• Enrolling new groups and members on carrier’s online systems.
• Reviewing final rates, benefit options, and underwriting requirements.
• Contacting agents/brokers when a case has been reviewed to request additional information.
• Generating quotes, based on actual enrollment, to ensure accurate premiums are being sent to the carrier.
• Notifying agents/brokers of overdue premium payments and status of cases, whether the cases are approved, declined, or withdrawn.
• Adhering to Company confidentiality standards of information.
• Assists in the processing of broker of record change letters and licensing for agents to assure new agents are correctly paid, carrier guidelines are followed, and agents/brokers are properly appointed with each carrier.
• Answers necessary Broker questions.
• Keeps abreast of medical conditions/terminology and insurance products.
• Other projects as assigned.

Occasional long, irregular hours.

Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs.

Qualifications

High School diploma or equivalent, with a minimum of one (1) year of underwriting or related group health insurance experience. Associate degree preferred. Working knowledge of medical conditions/terminology and insurance products. Basic understanding of underwriting principles.

• Strong knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient in Internet Explorer.
• Communicate effectively with all levels of internal and external personnel, both verbally and in writing.
• Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts.
• Negotiate with agents and brokers.
• Maintain complete confidentiality of information.
• Determine when problems should be escalated.
• Work in and contribute to a positive team environment.
• Complete tasks on time while managing multiple tasks simultaneously.

Salary

The annual base salary for this position is $65,000.00 - $75,000.00.

Benefits

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

Equal Opportunity Statement

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

Policy Statements

CRC Group is a Drug Free Workplace.

Compliance Statements

E E O is the Law Pay Transparency Nondiscrimination Provision.

E-Verify.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place.