CRC Benefits - Benefits Support Specialist (Temp / Remote)

CRC Group; Sacramento (CA); Remote; USD 30,000 - 32,000; Part time

Benefits offered by this job

Remote role

Medical Insurance

401(k) with company match

Paid time off

Job summary

CRC Group in the United States is seeking a Benefits Support Specialist to serve as the operational link between brokers and carriers for group health benefits cases. You will build censuses, run final quotes, install cases with carriers, and track progress from receipt to approval, ensuring brokers receive timely confirmation.

This is a remote role, enabling collaboration via video and screen sharing while working from home.

Qualifications

• A minimum of 2 years related administrative experience.
• Proficiency in Salesforce.
• Strong understanding of group insurance and carrier procedures.
• Clear written and verbal communication with internal teams, agents, brokers, and carrier representatives.
• Strong organizational and follow-up skills; ability to manage multiple cases and deadlines simultaneously.

Responsibilities

• Monitors receipt of new and renewing cases.
• Handles logging all cases in/out of internal systems; including Salesforce.
• Handles data entry of new business and renewals in the carrier system.
• Confirms Agent/Agency appointments on new cases.
• Sends out necessary appointments to Agent/Agency and follows up through completion.
• Follows up with carrier to obtain carrier approval and policy number; communicates approved policy to broker.
• Assists in generation of carrier quotes.
• Maintains the SOPs for censuses and installations.
• Supports special projects and performs other duties as assigned.

Skills

2+ years administrative experience

Strong written and verbalcommunication

Attention to detail

Organization and multitasking

Tools

Salesforce

Excel

Microsoft Office

Job description

Regular or Temporary:Temporary

Language Fluency:

English (Required)Work Shift:1st Shift (United States of America)

At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. As a result of listening to our employees, CRC Benefits earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.

Benefits Support Specialist

The Benefits Support Specialist is the operational link between brokers and carriers for new and renewing group health and benefits cases. Working closely with Sales, New Business Analysts, and carrier partners, you will build censuses, run final quotes, install cases with carriers, and track cases from receipt through carrier approvals so brokers receive accurate, timely confirmation and no case falls through the cracks.

This is a remote role. Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.

Required Responsibilities:

Monitors receipt of new and renewing casesHandles logging all cases in/out of internal systems; including, but not limited to SalesforceHandles data entry of new business and renewals in the carrier systemConfirms Agent/Agency appointments on new casesSends out any necessary appointments to Agent/Agency and follows up through completionFollows up with carrier to obtain carrier approval and policy number; communication of approved policy to the brokerAssists in generation of carrier quotesHandles COBRAMaintains the standard operating procedures (SOPs) for censuses and installationsSupports special projects and performs other duties as assignedPhysical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs

Required Qualifications:

A minimum of 2 years related administrative experienceProficiency in Microsoft Office, especially ExcelWorking knowledge of SalesforceGood understanding of group insurance and carrier proceduresKnowledge of insurance sales submission requirementsClear written and verbal communication with internal teams, agents, brokers, and carrier representativesStrong attention to detail and ability to read, comprehend, and interpret enrollment, carrier, and other job-related documentsStrong organizational and follow-up skills; ability to manage multiple cases and deadlines simultaneouslyType a minimum of 30 words per minuteDevelop and maintain good relationships at all levels within the company and with agents, brokers, and/or carrier representativesAbility to build and maintain productive relationships at all levels and contribute to a positive team environment

The hourly base salary for this position is $22.00 - $23.00.

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law.

Pay Transparency Nondiscrimination Provision

E-Verify