Crane Service Technician – Experienced

American Equipment HR LLC; Charlotte (NC); On-site; USD 47,000 - 69,000; Full time

Benefits offered by this job

Three Medical Plan offerings through C

FSA & HSA options

Dental and Vision Insurance

Short-Term & Long-Term Disability

Life and AD&D Insurance

4% 401(k) Match

Vacation time and front loaded sick

Company-provided PPE

Ongoing training and development

Relocation available

Job summary

American Equipment Holdings (AEH) is seeking an Advanced Crane Service Technician for the Charlotte, NC area. You will perform complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists, including systems with advanced auxiliary components.

This advanced-level role targets Level 3 through Master level technicians with strong mechanical and electrical skills. Opportunities for advancement and field service work await.

Qualifications

• Advanced mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals and schematics.
• Experience with overhead cranes or industrial maintenance preferred.
• Strong communication and customer service skills.
• Valid driver’s license.

Responsibilities

• Perform complex inspections, diagnostics, repairs, and installations on overhead cranes.
• Troubleshoot and repair advanced crane systems and auxiliary components.
• Mentor junior technicians and document service activities.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Field service experience

Customer communication

Education

Associate’s degree or equivalent vocational training

Tools

VFDs

PLC programming

AC/DC theory

Job description

Description:

American Equipment Holdings (AEH) , is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

Position Summary

We are seeking Advanced Crane Service Technicians to join our team in the Charlotte, NC area. We hire and develop technicians across multiple experience levels (Level 3 through Master level ). This advanced-level position is ideal for experienced technicians with strong mechanical and electrical skills. You will be responsible for performing complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists, including systems with advanced auxiliary components. Advancement is based on demonstrated skills, experience, performance, and certifications. Technicians at all levels perform field service, repairs, and inspections on overhead cranes, hoists, and related lifting equipment.

Level 3 -Service Technician

• Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types.
• Demonstrates advanced knowledge of Variable Frequency Drives (VFDs).
• Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
• Assists in project estimating (scope, labor, and parts requirements).
• Explains AC control circuit principles, including Ohm’s Law and voltage drop.
• Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators.
• Rigs and installs new cranes and hoists.
• Mentors and supports junior technicians.
• Communicates effectively with customers and maintains detailed service documentation.

Level 4 / Master – Service Technician

• Strong knowledge of AC/DC theory with proven ability to troubleshoot 480VAC 3-phase motor control systems.
• Experienced with Variable Frequency Drives (VFDs) and PLC programming.
• Minimum 2 years of hands-on electro-mechanical maintenance experience (or equivalent military experience).
• Preferred: Associate’s degree or equivalent vocational training.
• High aptitude for both electrical and mechanical work environments with strong familiarity of mechanical and electrical equipment.
• Capable of leading complex repairs, installations, and troubleshooting across all crane systems while mentoring technicians and interfacing professionally with customers.

Qualifications

• High school diploma or GED required; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Strong communication and customer service skills.
• Valid driver’s license.
• Ability to work at heights and in industrial environments.

Benefits

• Three Medical Plan offerings through Cigna
• FSA & HSA options
• Dental and Vision Insurance
• Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 4% 401(k) Match
• Vacation time and front loaded sick time
• Company-provided PPE
• Ongoing training and development opportunities
• Relocation available

American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Requirements:

Compensation details: 34-50 Hourly Wage