Craft Coffee Shift Supervisor — Lead, Mentor & Grow

Starbucks Corp.; Levittown (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid vacation

Tuition coverage

Disability insurance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming neighborhood coffeehouse. You will guide baristas, maintain beverage quality, and ensure a friendly experience for every guest.

You’ll coach staff, handle cash and safety procedures, and adapt to flexible hours while supporting daily operations and growth opportunities within a supportive team environment.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to team members.
• Ability to direct the work of others and coach peers.
• Ability to learn quickly in a fast-paced setting.

Responsibilities

• Lead shift operations with craft and heart to uphold service standards.
• Coach and prepare beverages/food to standard recipes or customer requests.
• Handle cash, maintain store safety and security, and follow policies.
• Coordinate tasks and delegate duties to two or more employees as needed.

Skills

Customer service

Team leadership

Communication

Retail environment

Attendance & punctuality

Flexible scheduling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming neighborhood coffeehouse. You will guide baristas, maintain beverage quality, and ensure a friendly experience for every guest.

You’ll coach staff, handle cash and safety procedures, and adapt to flexible hours while supporting daily operations and growth opportunities within a supportive team environment.